Reviews (283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.
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Earl was very supportive and responsive. He helped us with the custom feature that is not a native Tolstoy feature. He coordinated with developers to get it done and provided timely updates. Thank you Earl.
Wow — thanks for this. Glad Earl took such good care of you.
Tolstoy is a great app for creative content generation. It's been working extremely well for our fine gold jewelry business. Their customer support team is excellent. Very fast response time and detailed explanations on how to use the app.
This made our day. The team will be glad to hear this.
We’ve had a really great experience with Tolstoy. The platform has been such a valuable tool for our site, and the support team is always incredibly helpful. Earl helped us solve an integration issue quickly and made the whole process feel easy and stress-free.
Appreciate you taking the time to share this. Glad Earl took such good care of you.
Had a hard time linking my videos to my product pages, but Earl did a great job assisting me. Once you get past the AI bots, the customer service team is excellent!
Thanks for the kind words — means a lot. Glad Earl took such good care of you.
Great customer service from Earl and easy to use software, highly recommend.
Glad this landed well for you. Glad Earl took such good care of you.
Earl was incredibly responsive and helped assist us with issues experienced when publishing our collection pages widget. We were provided several updates which led to a positive outcome.
Grateful you took a minute to leave this. Glad Earl took such good care of you. (2095386)
Tolstoy support and Earl specifically have been consistently helpful and prompt in assisting us. Earl has taken the time to have multiple training video calls with us and explained all the uses of the platform thoroughly. He has answered all of our questions and investigated errors when (rarely) needed. I'm extremely grateful for Earl's time and care. It really is the difference between this platform and others similar on the market! Thank you again!
Happy to hear it’s working out. Glad Earl took such good care of you. (2084135)
I contacted Tolstoy and received great customer service by Earl. They were kind and respectful, they made sure to answer all my questions and were able to help me out with my inquiries very quickly and efficiently with great communication. I appreciated the great customer support from Earl.
Appreciate you taking the time to share this. Glad Earl took such good care of you. (2079565)
We've had great success with this app. I've also just jumped off a training call with Earl to show us how the AI features works. We will definitely be utilising this going forwards.
Really glad to hear that. Nice mention of Earl.
Excellent customer service, they team is always so willing to help find the solution to your problem
Thanks for writing this up. The team will be glad to hear this.
