Reviews (283)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.

December 27, 2022

I really love the app and love the team behind the product. Video content is really the way of the future and I think Tolstoy is the best option out there.

happy being
United States
About 1 month using the app
Tolstoy replied December 29, 2022

Thank you and we appreciate your review and your trust in Tolstoy. We'll make sure to notify you of new features for you to try and enjoy.

January 12, 2023

Love this app! Neizl was SO helpful in adding our video to the website. Everything is super easy and straightforward, and having that video is awesome when it comes to showing how our product works!

Ceres Chill
United States
11 months using the app
Tolstoy replied January 12, 2023

Thank you so much for your review! We're happy to know that you loved our widgets to amaze your visitors with an interactive video experience, that sits on the side of your site. We hope to see more of you showcasing Tolstoy's value.

January 13, 2023

Thanks to Niezl for helping me to figure out my video.
She is so patient and so great.
Thanks also to Dov for staying on top of it!!!

Teavoila
United States
About 18 hours using the app
Tolstoy replied January 13, 2023

Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.

January 13, 2023

The customer support its the best. Niezl was a rock star helping me with some issues in the set up. I definitely recommend this app! Nice job!

AntlerRings.com
United States
3 months using the app
Tolstoy replied January 13, 2023

Thank you so much for your review. We can't wait to see more of your amazing widgets! You may also try our other features - Stories and Carousel, to add a bit of spice to your Tolstoys.

January 22, 2023

very nice customer support, the founder replied my request quickly, would highly recommend! They app interface is also sleek and seamless!

Lumitero
Singapore
15 days using the app
Tolstoy replied January 26, 2023

Wow, thank you so much for your review! We appreciate you taking the time to leave positive feedback about the support and the app. We hope you enjoy exploring our awesome features!

January 27, 2023

Customer service is fantastic! Was having some technical issues and Mikaela was super quick to assist us and find a solution. Thank you Mikaela!

marlow
Canada
8 months using the app
Tolstoy replied January 30, 2023

Thank you for this fantastic review! We are looking forward to creating more exciting features you can maximize. We're happy to see your brand leverage Tolstoy. 🥳

February 1, 2023

I'm very impressed by the customer service, Mikaela is amazing. Also, the app is so good, it has so many features. I especially like how it helps customers to engage with your brand. Thanks again!

+guapa.™
United Kingdom
About 1 year using the app
Tolstoy replied February 6, 2023

Thank you so much for the positive feedback about our app! We are thrilled that you liked the features, as well as the customer service. We strive to create the best possible experience for our customers, and it's wonderful to hear that we've succeeded in that mission.

February 3, 2023

I love the app and I have had a great experience with the support team. Thank you Niezl! I think the app is very innovative and helps to bring our website to life

Adaptology
United Kingdom
8 days using the app
Tolstoy replied February 6, 2023

Great to hear that you're happy with the support and the app. We strive to give our customers the best possible service and take pride in delivering a great customer experience. Thank you for your review!

February 14, 2023

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

Stone Candles
United States
About 2 months using the app
Tolstoy replied February 15, 2023

Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.

February 21, 2023

great customer support and service from Mikaela really appreciate it and look forward to continue working together!

The Jersey Nation
Australia
1 day using the app
Tolstoy replied February 23, 2023

Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that you had a great experience with our customer support team. Your opinion is highly valued and appreciated, and we look forward to continued success working together!