Reviews (282)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a game changer for shoppable videos and UGC on home and product pages, helping customers better visualize items and boosting PDP conversions. The AI studio and image generator are praised for professional, time‑saving content. Merchants like the rich widgets, multi‑store support, and smooth onboarding. Support is consistently described as fast, proactive, and deeply helpful with custom setups, bugs, and strategic optimization.
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We've been using Tolstoy on both our app and website and there's been a noticeable improvement in engagement and CVR. On top of that, the overall implementation was smooth and seamless with any bugs or issues being resolved almost immediately.
Great product, great results and great support.
Really glad to hear that. Glad Tolstoy’s been a solid fit for your store. (1622657)
Tolstoy has been a fantastic tool for our business. It’s easy to use, and their support team is responsive, reliable, and incredibly helpful. They truly listen to customer feedback and are committed to improving the app to meet our needs. Highly recommend this tool for any business looking to bring their website to life with interactive content!
Appreciate you taking the time to share this. Love that how easy it is to use stood out.
We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.
Thanks for writing this up. The team will be glad to hear this. (1534907)
For $300 a month this app is buggy as hell. Always super frustrating to adjust anything in this app, it's always glitching and you have to do simple tasks 10-20 times for it to finally work. Everything you do keeps resetting. Incredibly frustrating to use but decent app.
This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!
Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!
Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.
I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.
Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.
Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.
Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!
Loving this app so far, it's been great to get some videos up on my website and really showcase our products. One of the best parts about this app is the support. Niezl was so helpful in getting this set up for me and has been super responsive. I'm looking forward to checking out the analytics and seeing how this improves our store and our customers shopping experience.
Thanks for your feedback! We're excited to hear you're enjoying the app and showcasing your products. Our support team is always here to help. We can't wait for you to dive into the analytics and see the positive impact on your store!
A very wonderful application and it has everything I need. also, the support team is very good.
I contacted them because I do not know how to use part of the application well, and they provided me with sufficient assistance.I highly recommend them, they know how to satisfy customers and have the best novelties that benefit the stores
What a delight to hear! It's great that the application has everything you need, and even better to know that our support team was able to provide you with the assistance you required. Thanks for the glowing recommendation, it's clear they're dedicated to customer satisfaction and innovation! 🌟
We love this app. It was so easy to set up on the website, I love it that it doesn't affect the loading speed of the website, yet still provides a video for each of our products. This improves the whole online experience for our customers. Highly recommend.
Thank you for your kind words! We're thrilled to hear that you love the app and that it has enhanced your customers' online experience without slowing down your website. Your recommendation means a lot to us!
The Team at Tolstoy have been amazing. Quickly fixing an issue with our out of stock feature. Communication was excellent with Niezl, was the best experience from any app we work with! Would definitely recommend this app, easy to set up, create carousels and user friendly + great customer service if you run into any hiccups!
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means the world to us. We're here for you anytime you need assistance or have questions. Thanks for choosing Tolstoy!
