Tracktor Order Tracking

Great app. Easy to install, easy to use.
Also great customer support.
Thank you
Miklos
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com

Quickly, friendly Support. The answer of my Question was being solved in few minutes. The app is practical and the support ist high quality

Really useful app! more custom status options would be nice but the quantity available is great. Support are really responsive and quick at getting any problems fixed!

Super cool! Installation was easy and for the carrier mapping, I needed some help as well as for some design aspects of the tracking page. This is BY FAR!! the fastest customer service/chat I've ever experienced.

This app is exactly what i was looking for. I needed custom updates such as "part is being designed" "part is being fabricated" and this is the only app I could find with these.
The support team were so helpful in editing my tracking page. I wasn't font sizes changed and colors and their turn around was so quick. Thank you so much!!

This is a great app. and delivers a great user experience for customers looking to track their order. Installation is simple, the app. perfectly inherited the styles of our website, and it's a fast, intuitive user experience for customers to check the status of their order.

If you're looking for a branded order tracking experience served to users right on your site, Tracktor is a good bet. It was the best of every service we tested.

Kevin
www.gotimegear.com

I installed the app with the intent of integrating it into our site. Unfortunately, the tracking app loads from the shopify side so customizing the look an feel of the application page & results was limited for our purposes. Simply no way to do and page customization as it did not create an editable page wrap where you could bring in elements around what was being loaded into the page.

Functional, but limiting if you're looking to do customization on the actual tracking page.

Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data.

Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and explain clearly where my data has gone. We are having some trust issue with the app.

LOVE. I was able to really easily install this app and integrate into my store and customer emails. My shop, Babe Basics, is a dropship store, and I'm usually dealing with multiple packages per customer. Now, it's really easy for me or my customer to be able to track each component of an order in the seamlessly integrated UI. Plus, I can share the tracking page with my customers as soon as they place an order, cutting down on the number of "where is my order" emails I have to answer!

AWESOME App!

The only thing that is missing is some analytics and data.... you can't even tell how many people tracked their orders using the app...