Tracktor Order Tracking

Tracktor Order Tracking

Reviews (154)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably improves customer experience while cutting “Where is my order?” emails, sometimes by about 40%. They like the branded tracking page, visual progress (bars and maps), and support for many carriers and custom statuses. The dashboard helps monitor orders and delays. Many describe setup as quick and easy, and praise support as fast, hands-on, and highly helpful with customization and integrations.

September 28, 2018

Easy to install and great customer service. Nice little app that does just what you need it to for the right price. www.sullenclothing.com - Artist Driven Apparel

Sullen Art Co.
United States
Over 1 year using the app
February 3, 2021

Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.

Take It Global Sdn Bhd
Malaysia
Over 1 year using the app
June 27, 2019

Alan has been very helpful in setting up the app, and helped with any issues. The app has been great in cutting down emails, and is highly efficient for our business :)

boxmenswear
United Kingdom
6 months using the app
Edited September 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

RoseSkinCo
Canada
About 1 month using the app
November 25, 2020

I have just installed the Tracktor app and it wasn’t working and Annette and her team were amazing with assisting me to get it to work. Outstanding service. Thank you.

Sweet Peas Handmade
South Africa
13 days using the app
July 12, 2019

I like this app so far and excellent quick service installing it for us. I think our customers are going to be extremely satisfied with this option to track their order status!

Let's Print Big
United States
About 22 hours using the app
July 11, 2019

My installation was implemented right away through Tracktor. Excellent Customer Service! I needed their assistance with the installation and their response time was outstanding.

jerispetpampering.com
United States
7 days using the app
May 1, 2018

Such a great app and the customer service is amazing they we super quick to help me with custom code to blend it in completely with my site. I would recommend these guys to anyone.

Gitd
United Kingdom
1 day using the app
May 20, 2020

I've been using this app for a while now. It was easy to setup and use, offers good features and works great! The support team has also been wonderful. I'd highly recommend this app!

TARAH CO.
United States
Over 1 year using the app
February 21, 2017

Alan and the team have been great to work with and helped us customize our page! We are taking this live now and excited to see our customer feedback after using. Thanks guys! ...Alec

Rareform
United States
5 days using the app