Tracktor Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably improves customer experience while cutting “Where is my order?” emails, sometimes by about 40%. They like the branded tracking page, visual progress (bars and maps), and support for many carriers and custom statuses. The dashboard helps monitor orders and delays. Many describe setup as quick and easy, and praise support as fast, hands-on, and highly helpful with customization and integrations.
Refine
-
By rating
The support team has been very responsive in making sure our coding has been working properly so we can best provide info back to our customers.
Great looking app and does the job well. Very happy with the responsiveness of the support team which solved an issue I had within minutes. Thanks!
I just istall it, and got help from Mandy, thank you very much, I hope this will help my store get better customer assitance. Lets get started. :)
So far so Good. It is working for my store and I am enjoying it. It has cut down on a number of emails from customers asking where their orders are.
Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.
Fácil de usar e integrar a loja do shopify. Facilidade para o consumidor que com algumas informações já consegue ter acesso ao item comprado. Recomendo.
Works really well! Easy to install (the developer helped me) - love that customers can easily track their order- cuts down on all the constant queries!!!
Works perfectly and I am able to keep track of all my shippings.
Especially now that I had a carrier that was not comprised in the ordinary ones of Shopify
Tracktor is a great app and ShopPad offers excellent support! I appreciate the integration with OrderlyEmails and the Mission Control feature. Give it a try!
Tracktor recognizes so many carriers which is what we needed to ensure customers were getting correct tracking information. Plus fantastic customer service.