Tracktor Order Tracking

Tracktor Order Tracking

Reviews (154)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably improves customer experience while cutting “Where is my order?” emails, sometimes by about 40%. They like the branded tracking page, visual progress (bars and maps), and support for many carriers and custom statuses. The dashboard helps monitor orders and delays. Many describe setup as quick and easy, and praise support as fast, hands-on, and highly helpful with customization and integrations.

Edited March 22, 2022

Always facing issues that the app did not track properly. The customer service team is no longer able to help :< Not recommended

Momorii
Australia
11 months using the app
Edited February 14, 2020

The app is just AMAZING and Annette from the support team has been really flexible and helpful.

Plus, the look and feel is great

Ethni Beauty Market
France
2 months using the app
December 12, 2018

Awesome! Amazingly clean interface. Exactly what we were looking for to give our customers the ability to check up on their orders!

Nature Backs
United States
5 months using the app
Edited July 14, 2020

This is a very practical app. Thanks to customer service Mandy for helping me solve the problem, which is very convenient and simple!

Tantaly
Hong Kong SAR
3 months using the app
May 11, 2020

Works perfectly and the support was excellent, everything was set up and running correctly within a few hours of me installing the app

Vetelli
United States
8 months using the app
October 11, 2018

This app is very simple and easy to use, I got all the help I need from the customer support.
Can't have better experience.
Thank you

T A Y Online Store
United States
3 days using the app
July 3, 2015

This tractor seems to be working fine. Put a note on my home page. Hope customers will take time to check this out.
thank you
Carroll

Sequin Appliques
United States
3 days using the app
September 23, 2020

Matt V helped me out quickly. They provided Good service. Not sure how I feel about being charged per order but other than that good app

LullaLeisure
United States
7 months using the app
June 17, 2021

This App is Amazing for the customer experience! I really recommend all e-commerce store to install this app for the best customer experience

SMAIBULUN
Australia
2 months using the app
April 9, 2020

This has been our go to app for tracking. The integration is flawless and the support is phenomenal. Highly recommend!

www.bluelavaclothing.com

Blue Lava Clothing
United States
Over 2 years using the app