Tracktor Order Tracking

Tracktor Order Tracking

Reviews (154)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably improves customer experience while cutting “Where is my order?” emails, sometimes by about 40%. They like the branded tracking page, visual progress (bars and maps), and support for many carriers and custom statuses. The dashboard helps monitor orders and delays. Many describe setup as quick and easy, and praise support as fast, hands-on, and highly helpful with customization and integrations.

February 9, 2021

This app works great in Europe & support really helped us install it properly.
Much recommended thank you !!

Bionoble
France
12 days using the app
August 17, 2015

Tracktor is great and a seemless setup process. All around Great app w/ Great service. Robert, you are the man!

Blenderseyewear Com
United States
5 days using the app
March 7, 2019

Brilliant app. It works exactly as required. Their customer support is extremely good too. What more do you need?

Poppy Austin
United Kingdom
1 day using the app
March 18, 2020

Thanks to Mandy for the great support! I asked a banner and they didi it within 5 hours. Would recommend this app.

WinterCocoon
Belgium
5 months using the app
June 25, 2019

The customer support is amazing! I wanted a customization on my tracking page and Mandy took care of it right away!

PhotogenicHair
United States
10 months using the app
December 6, 2018

Been using this app for a while now on multiple sites. It does the job and then some. Customer support is also top-notch!

INTO THE AM
United States
Over 1 year using the app
September 15, 2020

lovely interface, and wonderful support. Best tracking app out there!!! We will be using them for plenty of time to come :)

BlueBlock™ Kids
United States
3 months using the app
November 2, 2018

Great customer service and a great experience so far. I had a little trouble updating a status and they fixed it right away.

A Gilded Leaf
United States
7 months using the app
April 3, 2020

Under free trial now but so far everything has been great! The customer success member helped me set everything up very quickly

Wall vs. Me
United States
About 1 hour using the app
June 10, 2021

Support is great. Outstanding app. If you have any questions just reach out and they are quick to help and solve your problem.

Avocrafts
United States
25 days using the app