Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

March 9, 2022

The help with the installation of the app was great, very clear and easy. Thank you very much for the help especially the worker Ayden was easy to communicate and fix other problems!

NOVU Official
Netherlands
About 1 hour using the app
FireGroup replied March 11, 2022

Hi Hande,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 14, 2022

The support team is awesome. After installing the app a Customer Support Manager helped me through the whole process. Just needed a few minutes to get this app going. I recommend it!

Sea King Bracelets
Austria
38 minutes using the app
FireGroup replied March 14, 2022

Hi there,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

September 20, 2022

They have amazing customer support that was able to assist me through out the journey to translate website to different languages. App itself is user friendly and easy to implement.

Timepiece360
United Arab Emirates
About 2 months using the app
FireGroup replied September 22, 2022

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

February 3, 2022

The function is great but most of all support is second to none. Very helpful from the start and SUPER available at anytime to solve any possible issue you may find. Very recommended.

Fp Art Online
Italy
About 2 hours using the app
FireGroup replied February 7, 2022

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

January 28, 2021

the best app for translate
thank you for ur help
i like it so much. i tried the app the first time and iwas so surprised by the help they gave me, thank you guys for this amazing app.

Beauty Bar
Egypt
4 days using the app
FireGroup replied January 28, 2021

Hi there,

This is Albert from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Albert
Transcy - Translate Language and Convert Currency

September 11, 2021

Very good app, two in one (it translates the language and type of currency very well) and Lisa from customer service is very kind, she helped me a lot with the integration in my theme.

OHRO boutique
Mexico
14 days using the app
FireGroup replied September 13, 2021

Hi OHRO,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

December 29, 2021

Jane, the service attitude is very good, very serious and responsible for the work, very timely and patiently answering questions, and helping to solve all the difficulties encountered

Vaydeer
China
About 2 hours using the app
FireGroup replied December 30, 2021

Hi Zhangfeng,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

Edited January 4, 2022

Better than I expected. Almost like a magic. We encouraged some problems regarding cart and checkout but they have get rid of it shortly. Greatly recommend! don;'t hesitate to download

LaVashka Premium Hair Accessories
Poland
1 day using the app
FireGroup replied January 4, 2022

Hi Konrad,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

March 24, 2022

I have just downloaded the app and had problems setting it up. Jennifer was very kind and helpful! She replied quick and solved the problem. For now it looks good. Thank you again! :-)

tropicalhome.hu
Hungary
About 2 hours using the app
FireGroup replied March 25, 2022

Hi Hetényi,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

April 5, 2022

So far the setup has been easy, although it's a bit confusing how to integrate with Shopify Markets. The Tech via Chat was very patient and had me up and running in just a few minutes.

Angry Wine Merchant
United States
About 2 hours using the app
FireGroup replied April 6, 2022

Hi Lori,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency