Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

May 10, 2022

What a great app. Does exactly as described. Customer support is NEXT level! Thank you Dante, thank you Jennifer. I'm so relieved to have found and purchased this for translations.

Pilloo
Canada
5 months using the app
FireGroup replied May 11, 2022

Hi Yerk,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 12, 2022

Good start to the app, the team immediately reaches out and helps set up your store. Garlic had our store translated in only a few minutes and we are happy with the product so far!

Wike Europe
Netherlands
16 minutes using the app
FireGroup replied July 18, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited March 25, 2024

Le support de Transcry est très rapide et très apprécié. J'ai fait appel au support à deux reprises et j'ai reçu un service courtois dans les quelques minutes suivants la demande.

Les vêtements Orizon
Canada
Over 2 years using the app
FireGroup replied December 16, 2021

Hi Nathalie,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

Edited May 1, 2024

helpful support, solved the problem quickly.
I am looking forward to be working with them with the website
The whole team is really helpful, I had the pleasure to talk to Bo today.

On Size
Hungary
About 3 years using the app
FireGroup replied January 10, 2022

Hi Ádám,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Edited September 6, 2021

I used this app to help me translate my store to Spanish. I chatted with Andy and he was wonderful and very prompt! Once he gave me directions I was able to install the app quickly.

Blessed To Bless Boutique
United States
31 minutes using the app
FireGroup replied September 6, 2021

Hi Luz,

Here's Erica from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Transcy - Translate Language and Convert Currency

Edited February 20, 2022

Très bonne appli. Très rapide car Traductions Natives Shopify. Support présent et efficace pour l'aide à l'installation. Malheureusement, pas de fonctions d'exportation/importation.

O-Judaisme
France
3 days using the app
FireGroup replied February 22, 2022

Hi Nicole,

Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review.

For your request as export and import translation via CSV file, it's not yet at the moment, but glad to inform that it's on our map and hope it's will be released as soon as possible.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

April 26, 2022

Such an easy way to boost sales! They are so very helpful and sweet and really help you set it up and make sure it's done properly. Definitely recommend and great customer support!!

88NIGHTMARKET
United States
About 1 hour using the app
FireGroup replied April 27, 2022

Hi Derek,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

September 14, 2022

One of the best app for geolocation based redirection. Support is very active and listen to you properly specially @Annie. Thanks @Annie for your help for setting this app as well.

GoBabyGo
Denmark
3 months using the app
FireGroup replied September 22, 2022

Hi Simone,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

October 7, 2022

Great service from their online product support messaging. Sorted out our setup and the required customisation to get the product working for our specific needs. Highly recommended.

Keis Heated Apparel
United Kingdom
About 2 hours using the app
FireGroup replied October 10, 2022

Hi David,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

March 9, 2022

The help with the installation of the app was great, very clear and easy. Thank you very much for the help especially the worker Ayden was easy to communicate and fix other problems!

NOVU Official
Netherlands
About 1 hour using the app
FireGroup replied March 11, 2022

Hi Hande,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency