Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

June 24, 2022

Really helpful support from John earlier when trying to install the app on my store, he was very responsive and knowledgeable about the app. Looking forward to seeing how the app helps our business.

Wemyss Family Spirits EU Shop
United Kingdom
1 day using the app
FireGroup replied June 29, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

April 23, 2021

Great and fast support! Thanks again. I had two problems and they solved one immediately and gave the other one as a bug ticket to their IT department who will sort this out together with Shopify now.

STUUL
Germany
17 days using the app
FireGroup replied April 26, 2021

Hi Daniel,

This is Lauren from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

However, the bug as you mentioned in the relevant conversation is coming from Shopify and it's out of our control, you please contact Shopify for further support.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lauren
Transcy - Translate Language and Convert Currency

August 15, 2021

Great support and listened to what I needed for my business. The app provides me with everything that I needed and the automatic feature allows us complete flexibility for all our intenational clients.

Ue Coffee Roasters
United Kingdom
About 1 hour using the app
FireGroup replied August 16, 2021

Hi Dominic,

I'm Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Rowan
Transcy - Translate Language and Convert Currency

December 27, 2021

Best service ever from Jane
I had some issues with some translation from another translated app that translated incorrect but Jane fixed everything and many problem she always take care I love the app

TAKTAI
Thailand
5 days using the app
FireGroup replied December 28, 2021

Hi Kanjira,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

December 27, 2021

I just installed the app and worked it through in a few minutes. It looks very nice and easy and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good

moodbook
Greece
25 minutes using the app
FireGroup replied December 28, 2021

Hi Dimitrios,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

March 8, 2022

I used this app to convert our shopify store to have an additional language. I was impressed with the customization possibility for the language selector. You can edit the colours, fonts and much more.

Tulsidas
United Arab Emirates
34 minutes using the app
FireGroup replied March 9, 2022

Hi Mehak,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

January 4, 2022

Very useful! I definitely recommend to subscribe to the Starter. They give so much options to edit your store. The customer service is wonderful. They reply quickly and will help you when you need help!

Nagarnia Art Shop
United States
2 months using the app
FireGroup replied January 4, 2022

Hi Nanci,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 12, 2021

This is a great app. I think it is important to support other languages and currency in order to appeal to the most amount of customers possible. They also offer terrific customer service! Lisa is a star

La Bonne Fille Fine Tea Co
Canada
About 2 hours using the app
FireGroup replied November 16, 2021

Hi Kristin,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

June 8, 2022

Brilliant support! The team helped us to add the language selector in the theme the way we wanted. We did not even had to contact our developer for the assistance, Transcy team did it for us! Thanks a lot!

Nass Shop
United States
About 3 hours using the app
FireGroup replied June 9, 2022

Hi Anastasiia,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

June 10, 2021

This is the best translator and currency converter I've used. It is very easy to setup and its admin panel and interface very easy to use. It has all features you may expect form a translator and converter.

Naive Atelier
Türkiye
1 day using the app
FireGroup replied June 11, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency