Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

June 10, 2021

This is the best translator and currency converter I've used. It is very easy to setup and its admin panel and interface very easy to use. It has all features you may expect form a translator and converter.

Naive Atelier
Türkiye
1 day using the app
FireGroup replied June 11, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

January 28, 2022

Atención al cliente rápida, eficiente, de muy buena ayuda. Aunque algunas traducciones deben mejorarse (Ej. Cuenta (ESP) > Bill (ENG), cuando debería ser ACCOUNT. Pero por lo demás, muy buena App y servicio

Grauvell
Spain
About 2 hours using the app
FireGroup replied February 1, 2022

Hi María,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

May 27, 2022

This app is just perfect. It helped me a lot. The customer service is excellent.
Jennifer, the customer service assistant was very helpful, she was responding and offering solutions to my problems very fast

Cliplove póthaj
Hungary
29 days using the app
FireGroup replied May 30, 2022

Hi Neil,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 8, 2021

I love this app, it is easy to use. But best of all, they have an amazing support team. Whenever I had a problem, there was someone there to help me.
Special thanks for Jennifer and Lisa! I highly recommend!

KUREAPPAREL
Canada
5 days using the app
FireGroup replied November 9, 2021

Hi Karman,

This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

December 19, 2021

I'm just 5 mkinutes into using and I'm already obsessed. A real person from customer service messages you as soon as you sign up and helps you with anything you need. Amazing app and amazing customer service!

El Gato Feo Café and Roastery
Mexico
20 minutes using the app
FireGroup replied December 20, 2021

Hi Amanda,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 24, 2022

Wow. The amazing thing is their service. Help me set up step by step. The stuff Shen, she is really good. Even though we met the 404 error(probably my fault) she took a lot of time for checking and fixing up.

USCAMEL Optics
Hong Kong SAR
About 1 hour using the app
FireGroup replied May 26, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

June 23, 2022

The app works and the support has been fast and reliable. I do sell books in multiple languages, and one thing I wish it would help me do is hide content based on language. Maybe it's an idea for the future.

The World Anvil Publishing
Italy
4 months using the app
FireGroup replied June 27, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

March 3, 2022

I tried a couple of translation apps already and no one was quite perfect up to now. But this one is actually perfect. It's got all the features required and the support is exceptional. Special thanks to Nancy!

BONIFAKTUR
Germany
38 minutes using the app
FireGroup replied March 5, 2022

Hi Melanie,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

March 21, 2022

Initially we were kinda frustrated as there were some problems during the integration process. Our case was esclated to Dev team Johnson who was able to fix all of our issues right away. Great overall service.

Kimtrue
United States
About 23 hours using the app
FireGroup replied March 25, 2022

Hi Daniel,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

August 27, 2021

I used this app to help my site with multiple language options. It is quite convenient to add to the site and the customer support team is great! Price plan is also affordable for new start up stores such as my.

ACE Nutritions Inc
Canada
4 days using the app
FireGroup replied August 29, 2021

Hi Jayne,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency