Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 27, 2021

I downloaded this App about 5 minutes ago and the entire store is already translated in French. I was nervous at first as I am using multiple Apps and I was not sur if Translate - Transcy would translate the outcome of the other Apps. Thank you for creating this App :)

Canam Online Store
Canada
23 minutes using the app
FireGroup replied September 29, 2021

Hi Parinaz,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 18, 2022

With the help of Zenny, i was able to get the app working properly for our multi-language website. Zenny was able to assist me with putting the proper flags for the countries. This app also works with so many 3rd party apps which is really great. its a great app to have

K&B Sport
Canada
About 1 hour using the app
FireGroup replied February 21, 2022

Hi Andrew,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

May 11, 2022

I just installed this app to add multi-language capability to my website. It is easy to use and appears to do a good job at translating the content. I had a little problem implementing the switcher and using the online chat, Lisa was able to quickly resolve the problem.

Envistia Mall
United States
About 2 hours using the app
FireGroup replied May 12, 2022

Hi Ronald,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Edited March 20, 2022

Took seconds to translate from French to English, still need to vet the translation is good but so far impressed by how simple it was to set up and launch. Also received very good support (Jennifer). I had trouble setting the currency up and she solved the issue in no time.

Nauradika
United Kingdom
3 days using the app
FireGroup replied March 25, 2022

Hi Jean,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

August 31, 2021

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
Singapore
About 1 month using the app
FireGroup replied August 31, 2021

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.

For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

October 18, 2021

Cool App! I installed for the multi-lang setting ( the only one with the ability to translate & replace images!), but really impressed with the kind support. Chouxie is ready to help once I installed it. She helped me to finish most of the settings, and is really nice to talk.

Tineco EU
Hong Kong SAR
About 1 hour using the app
FireGroup replied October 18, 2021

Hi Tineco,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 27, 2022

I tried some translation apps but finally found the best one.
Very easy to install and apply multiple languages.
The customer support team are so much helpful when I was faced with some troubles.
Additionally, this app is a reasonable price as a translation application.
I recommend it.

Arbitro
Japan
About 2 months using the app
FireGroup replied March 28, 2022

Hi Partido,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

March 7, 2022

First I had problems with the installation of the application, but I contacted them and they were very helpful, they did not rest until they got my store working as I expected. I'm starting my trial period and I think I'm going to stay with them. Great service, I highly recommend them.

Psycolocity
Mexico
1 day using the app
FireGroup replied March 9, 2022

Hi there,

This is Neil Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

October 17, 2022

I just installed the app and I'm really impressed by the translation, the Arabic translation is excellent (I am a translator myself and I didn't expect the translation to be this good) - Molly is so great in her assistance she helped me with everything and answered every question I asked.

The Black Friesian
United Kingdom
34 minutes using the app
FireGroup replied October 18, 2022

Hi Dima,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

January 28, 2022

Extremly usefull easy to navigate and love the fact that you can edit mostly everything. Using for both translation and currency and can't do with it.
Swift functional replies from the team who are very helpful THANK YOU.
Hope they introduce 3rd app translation in near future. All the best!

Mersaal Shop
United Kingdom
8 months using the app
FireGroup replied January 29, 2022

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our app. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency