Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

May 16, 2022

We used this app to translate our store into multiple languages. Automated translation needed some proofreading but worked real fast and actually better than we expected. After we encountered a small bug when manually editing the translation, Shen from the support team helped us and fixed the issue within 15 minutes.

Train.Red
Netherlands
11 days using the app
FireGroup replied May 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Edited July 1, 2021

I used it to translate from spanish to english. There were very few errors, first app that actually worked correctly for me. REALLY RECOMMEND it, it does most of the work for you! Also their response time is minutes so my only doubt was answered in a second! And also if you are willing to do a lit bit of work its free!!

Ecart Home
Mexico
1 day using the app
FireGroup replied July 2, 2021

Hi Fernanda,

This is Benedict from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Benedict
Transcy - Translate Language and Convert Currency

September 12, 2021

The app is very user friendly. I like that you can put your on twist on the translation. More than the app itself, I am rated the team behind it. They are always there whenever I have issue with the app. They are efficient, working on resolving the situation fast; which is crucial for small business like mine. Thank you

Jazzdesigner Jewelry
Canada
6 months using the app
FireGroup replied September 13, 2021

Hi Jocya,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 9, 2022

This App helped me to offer French language to my online store. It is easy to install and use. The CSR was with me step by step. I was also very impressed when the Technical team (Teresa) fixed a small glitch right away after I contacted them. Very pleasant and professional people. Excellent service. Highly recommended.

BATABOFF
Canada
17 days using the app
FireGroup replied June 13, 2022

Hi Houssam,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

March 22, 2022

i recently added this app on my store and had some issues to get fixed..overall i realised its very user friendly app. at the same time customer support is really great they just helped me out all the way..special thanks to Jennifer who literally set my store with all the features i needed... thanks a lot guys keep it up.

FRESHIONNOVA
Netherlands
About 5 hours using the app
FireGroup replied March 25, 2022

Hi SANDEEP,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

January 7, 2022

Great app, exactly what I was looking for. Instead of having multiple apps for Language and Currency, this app will combine both functions smoothly in a significant way. Also, the customer support was terrific and very passionate. They did the customization and integrated the app with the theme. Very recommended Thank you

The Korean Fashion
Australia
2 days using the app
FireGroup replied January 10, 2022

Hi Adnan,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

May 9, 2022

This app has made it easy and quick for us to translate our shop (https://shop.twowheelsforlife.org) into different languages and currencies. We are a charity so it is a little expensive for us but we have had a great service from Lisa who quickly helped us with some issues we are having and is a pleasure to communicate with.

Two Wheels for Life
United Kingdom
2 months using the app
FireGroup replied May 10, 2022

Hi Zoe,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

May 11, 2022

I needed this app to translate some content from English to Swedish automatically for our customers. Overall really good app - great that you can manually edit the text. There were a few errors but I got really fast help from the support to fix those. The customer support is truly amazing, patient and kind. I highly recommend!

NOOMI Stockholm
Sweden
1 day using the app
FireGroup replied May 12, 2022

Hi Tindra,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

October 15, 2021

I am using the new dawn theme and translated my entire shops in no time. The translation was very accurate from German to English. Also there is a greta feature to overwrite the translation manually whenever you think it's needed. They offer a great support, blasting fast answer and answered my question. Thanks again. Great product

Paper & Sons
Germany
About 9 hours using the app
FireGroup replied October 18, 2021

Hi Samuel,

I'm Bernice from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bernice
Transcy - Translate Language and Convert Currency

March 16, 2022

Still downloading and breaking the app in. At first glance English to Spanish translation surprised me (positively!). It worked quite nice. Richcarde helped me fix an issue I had specific to my store due to my theme so customer service 10/10. Still need to really use the app and see performance etc. But for now evverything seems solid!

Endless Luxe
United States
About 1 hour using the app
FireGroup replied March 17, 2022

Hi David,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency