Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 24, 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
United States
About 1 month using the app
FireGroup replied September 7, 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

August 7, 2023

Very happy with everything. This app is very Easy to use...
Overall 5 stars, good support kaity very helpful.

Viti Organics
Australia
About 3 hours using the app
FireGroup replied August 9, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 22, 2023

Very good app! It delivers as promised and is easy to understand. The technical support is the best, they always understand me.

Abito
Mexico
11 days using the app
FireGroup replied August 25, 2023

Hi Abito,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

August 20, 2023

Transcy is a super translation app it is very intuitive and easy to use, the support is top notch they help you with everything and respond in no time

pixspace
United Kingdom
6 months using the app
FireGroup replied August 23, 2023

Hi Alessandro,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited October 20, 2026

The app is very simple and is very utile for my website, but mostly the support is fantastic!!! They respond in a bit, and they resolve every problem!

redodopower-de
Hong Kong SAR
Almost 4 years using the app
FireGroup replied August 25, 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

August 16, 2023

El servicio cliente es muy rápido y eficiente.Yo llevo solos dos meses con ellos y los contacto regularmente sobre todas mis dudas y siempre me ayudan.

Les Tampons de Roser
Spain
6 months using the app
FireGroup replied August 23, 2023

Hi Roser,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

August 5, 2023

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Saliseal
Netherlands
About 17 hours using the app
FireGroup replied August 7, 2023

Hi Peter,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

August 18, 2023

El servicio técnico es muy eficaz, me ayudaron a resolver inquietudes y problemas que estuve presentando mientras traducia el contenido personalizado de mi página.

Parque Panaca
Colombia
About 2 months using the app
FireGroup replied August 23, 2023

Hi Andres,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 11, 2023

Aplicación muy útil, y tiene muy buen servicio de atención al cliente, te lo soluciona todo y de manera muy rápida.

PELIER
Spain
2 months using the app
FireGroup replied July 13, 2023

Hi FRANCISCO,

My name's Emma from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

July 27, 2023

schnelle und perfekte auf den Punkt gebrachte Hilfe es ist alles zur besten Zufriedenheit. Kann ich nur weiterempfehlen

uva-felice.com
Germany
2 days using the app
FireGroup replied August 1, 2023

Hi Alessio,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce