Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

July 13, 2023

アプリを登録しましたら、表示されない不具合が発生し困っていたところ、現地スタッフ(英語)でチャットで無料でサポートしてくれて無事にHPに言語ツールが表示されました。また、迅速かつ的確にアドバイスをしていただけましたのでおすすめのアプリです。

naturavia
Japan
About 8 hours using the app
FireGroup replied July 19, 2023

Hi Via,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

July 11, 2023

This plug-in experience is very good and meets my needs. Moreover, the customer service is very good, and the problems that arise during use are perfectly solved.

DUOTTS
China
9 months using the app
FireGroup replied July 13, 2023

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

July 18, 2023

The support service is very good, I will definitely use it in other projects. You can translate the banners on the site into any language and it works really well!

Bellaneva
Austria
4 months using the app
FireGroup replied July 20, 2023

Hi Sinan,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

July 13, 2023

Die App ist sehr umfangreich und zu empfehlen!
Sehr guter und schneller Support, außerdem sehr freundlich!
Vielen Dank für den sehr guten und sehr freundlichen Support Kaity!

Mānuka Health
Germany
About 1 year using the app
FireGroup replied July 19, 2023

Hi Thomas,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

Edited March 9, 2026

The customer service staff were very responsible and responded efficiently.

Engwe-bikes-EU
Hong Kong SAR
Over 3 years using the app
FireGroup replied October 3, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

August 12, 2022

Tut was sie soll. Übersetzt die gesamte Seite und nicht anhand Anzahl Wörtern. Super! Danke Transcy!

wisibricks.ch
Switzerland
43 minutes using the app
May 22, 2023

best customer service i ever have , Polaris was so helpful and solve my problems in very quick time

0CEANNA
Canada
About 14 hours using the app
FireGroup replied May 24, 2023

Hi David ,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

May 29, 2023

We just started tu use the app. It has all the features we were looking for. Amazing support so far!

SHISHI CHÉRIE
Germany
41 minutes using the app
FireGroup replied May 30, 2023

Hi Peter,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

June 21, 2023

Assistenza velocissima ed utile, tutte le funzioni che potete desiderare, davvero consigliatissimo.

sunglassesbrands
Italy
About 3 hours using the app
FireGroup replied June 22, 2023

Hi Gennaro,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

August 19, 2022

Excelente atencion al cliente, te ayudan en cada paso y te sugieren mejoras para tu pagina, encantada

Yucabanas México
Mexico
24 minutes using the app