Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 24, 2022

Just started with the app so I cannot review the app just yet. Service was great, quick response and direct help with implementing on our site. Great service!

Amavi PMU
Netherlands
About 3 hours using the app
August 4, 2022

We use this app to complete multilingual translations, which is faster and more convenient, and their staff helps us to use it smoothly, which is really great!

brinno-mkt
Taiwan
5 months using the app
October 21, 2022

Sehr gute App und ein wirklich toller Support, hilft in die App einzusteigen und beantwortet alle Fragen die mit der Einstellung der App zu tun haben. Sehr gut!

La Natura Lifestyle Onlineshop
Austria
About 19 hours using the app
FireGroup replied October 24, 2022

Hi Alex,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

January 12, 2023

nice and competent service. The app works well so far. I will test the app still ausgebieger and if necessary then again bewerter. So far a clear recommendation

odaban®
Germany
7 days using the app
FireGroup replied January 13, 2023

Hi Marcus,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

January 31, 2023

Absolutely incredible support! helped me to set up everything exactly the way I wanted. Translations in all languages within minutes.. great support! great app!

Ballonking.ch
Switzerland
6 days using the app
FireGroup replied February 1, 2023

Hi Tom,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

May 29, 2023

For the moment all seems to be working well, and the support team help me to set it up exactly as I wanted it. Recommended especially if you need many languages!

NewSkinShop
Spain
6 days using the app
FireGroup replied June 1, 2023

Hi Paloma,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

September 14, 2022

guter Support, App funktioniert bei uns einwandfrei und macht was sie soll. Kann ich nur jedem ans Herz legen der einfach und schnell multilingual arbeiten möchte

Weekend-Warrior.Shop
Germany
About 1 month using the app
February 25, 2023

This app is wonderful and the customer support is amazing. They have spent hours to customize how we want it. Thank you for providing a good app this helps a lot.

Mygainz
Netherlands
9 days using the app
FireGroup replied February 28, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

September 2, 2022

Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying. Very prompt help from John. Step-by-step instruction. Powerful app. Worth trying.

MALACASA
Hong Kong SAR
About 1 hour using the app
March 22, 2023

Great customer service! Much better than the previous translating app we used. Needs some time to understand the navigation within the app but overall very good app.

Natalie's Cosmetics
Germany
1 day using the app
FireGroup replied March 24, 2023

Hi Tim,

This is Scott from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce