Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 8, 2022

The service is very good, the product features are also good, and it is worth paying for. But it would be nice if machine translation could translate more accurately.

Morec.eu
China
About 16 hours using the app
Edited June 30, 2022

Nice UI, enough functions and kind support.
Translation is a little slower, but it's OK, we just wait for finishing.
It's the "must app" for developing our site!
Thanks.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japan
9 days using the app
FireGroup replied June 22, 2022

Hi there,

I'm Justin and we are deeply sorry for your bad experience with us.

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

April 6, 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

NTP Biotech
Italy
About 4 hours using the app
FireGroup replied April 10, 2023

Hi PATRIZIA,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

February 20, 2023

This app is just perfect, easy to use and if we have any problem the Chat is very efficient. It's the first time I have such a great customer service with a Shopify app.

Musst
Canada
4 days using the app
FireGroup replied February 22, 2023

Hi Genevieve,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

December 20, 2022

Hervorragender Kundendienst. Simultan wurde mir bei der Installierung geholfen und schlussendlich konnte ich die App in nur 30 Minuten nutzen. Kann ich nur sehr empfehlen!

Kibemo
Switzerland
About 2 hours using the app
FireGroup replied December 22, 2022

Hi Samuel,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Edited February 7, 2023

The support is AMAZING!

We have a lot of troubles with our store because it's a bit complicated.
But they are so friendly and really want to work with us.

High recommend

Ultimate Gainz
Netherlands
2 days using the app
FireGroup replied February 10, 2023

Hi Raymond,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

May 7, 2023

Very responsive and enthusiastic customer, not sure this app is for me at the moment, 14 day free trial is a very good idea indeed! Enough for me to test all the features.

Birthdaygreetings
Hong Kong SAR
About 1 hour using the app
FireGroup replied May 9, 2023

Hi Wentao,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 14, 2022

Very professional and quick to resolve any type of incident. The application is very easy and comfortable to use and works very well. The best plugin to translate your shop.

Lepa punca
Spain
About 1 month using the app
FireGroup replied July 18, 2022

Hi there,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

July 23, 2022

Bislang sehr zufrieden, vor allem mit dem Livesupport von Daisy - hier wird schnell alles umgesetzt und tatkräftig unterstützt- herzlichen Dank und Grüsse aus der Schweiz :-)

candy24.ch
Switzerland
About 1 hour using the app
January 6, 2023

Very good customer support, patient for new users, helped me to set a lot of effects I want, I will use for a period of time after the review again, thank you for your support!

Kemimoto
Hong Kong SAR
About 5 hours using the app
FireGroup replied January 9, 2023

Hi Victoria,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce