Transcy: AI Language Translate
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Reviews (2,566)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.
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I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05
Annie helped me set up the currency
Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.
If you looking to expand your business internationally, this app is very useful! They offer language translation and currency converters for your shop, also 24/7 customer service! Highly recommend!
Hi Sonia,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
This app is terribly cumbersome and not easy to use. Without support you are lost. They're all trying, but they made my shop unusable for 24 hours. Never again. I was fooled by the previous reviews.
Hi there,
I'm Brian and we are deeply sorry for your bad experience with us.
As I have checked your case and seen that our agent was trying to help you and replied to you as much as they can. For your last request as checkout page was not translated properly, it's because your checkout link has been set at default by theme, so it still keeps in German and we have to add the dynamic link for them to translate properly. However once it was fixed already, you have not checked it yet and uninstalled our app.
I have seen that one of my colleague has reached out your case by sending follow-up emails, please kindly check it for further support. Looking forward to hearing from you soonest
Regards,
Brian
Transcy - Translate Language and Convert Currency
Franchement une bonne application mais surtout une bonne équipe réactive et opérationnelle. Je recommande surtout lorsque vous voulez partir sur la fonction marché par exemple pour les lanques et les devises.
Hi VAILLANT,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
I often meet the needs of customers from various countries, so this app is very useful for me, especially their customer service Cris will patiently solve any questions, thank you very much for their service team
Hi there,
My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy by OneCommerce
I asked help from Customer Support because I had a problem on translation.
Raymond helped me fast. We didn't spend much time, just a few mins then it be done. I really like this app and suggest you guys can try it!
So happy with this app performance, finally found the perfect translation app after trying out so many. The customer service is also top notch: quick replies, always online and very skilled. Can definitely recommend.
Hi Kajsa,
This is Enzo from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy by OneCommerce
Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)
Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.
Hi there,
Here's Kelly from Transcy. Thanks for your review and feedback about our app
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
