Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

July 15, 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Aitana Villa
Spain
9 months using the app
FireGroup replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

January 21, 2023

FIRST LEVEL SUPPORT from Annie!!. Just awsome fixing everything for me in just seconds. I switched from Weglot to Transcy.

It would be very nice if you can add the feature to tag the customer based on choosen language :)

Semode
Germany
1 day using the app
FireGroup replied January 26, 2023

Hi Burhan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 27, 2023

Perfect free app and very good customer service with the Live Chat! I had some question about how integrating the switcher on my website and after contacting the live chat, talking with Joliann, they did it in 5 minutes, thanks!

SPA GROUP srl
Italy
About 2 hours using the app
FireGroup replied April 4, 2023

Hi Nico,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

September 3, 2022

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
Spain
About 2 months using the app
August 1, 2022

Sehr coole App, Tailor hat mich direkt im Chat erwischt bei der Einrichtung und mich superschnell durch den Prozess begleitet. Hätte ich gewusst, dass es so schnell und einfach geht, hätte ich es direkt früher gemacht. Vielen Dank!

Zeachild
Austria
About 2 hours using the app
Edited August 13, 2023

Ich habe diese App für meinen Online Hundeshop www.4legs.de verwendet und sie ist wirklich sehr hilfreich. Eine tolle einfache App, die einem viele Übersetzungsarbeiten und ZEIT spart. Der Support ist SUPER!
Kann ich nur empfehlen!

4legs.de
Germany
Over 1 year using the app
June 16, 2022

The best user service I've seen in a long time! I was configuring the plugin and someone started the chat to help me. The tool is super simple, efficient and quick to set up. I've tested several before. I recommend Transcy at 100%.

Quark
France
About 2 hours using the app
FireGroup replied June 18, 2022

Hi Roman,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 1, 2022

App is intuitive and the best thing is the Support! I didn't have to do anything if i'm honest, because the nice support made every settings i needed for me. Really the best support i ever had and the translatiosn are also excellent

MOJOKAII
Germany
About 5 hours using the app
January 2, 2023

First of all, great app. But the best part is the support team! Since it is difficult in the first part to setup a multi-lang store, they will help you with absolutely everything in little to no time. Found it amazing working with them!

Wicked Wood Games
Netherlands
5 days using the app
FireGroup replied January 3, 2023

Hi Ton,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

August 31, 2022

APENAS LA ESTOY INSTALANDO Y RECIBI UN MENSAJE DE PARTE DE UN ASISTENTE (SHEN), QUIEN AMABLEMENTE SE OFRECIO A APOYARME PARA QUE LA INSTALACION DE LA APLICACION A MI PAGINA FUERA MUCHO MAS SENCILLA. HASTA AHORA ME HA GUSTADO COMO VA QUEDANDO.

LA CASA DE EMMA
United States
29 minutes using the app