Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,566)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

July 17, 2022

Great support and fast response and easy to use app. They helped me to setup the switcher and show it on my custom theme

Arabian Porter
Qatar
12 days using the app
FireGroup replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 9, 2022

Amazing support! Super fast and diligent! I really appreciate the time and effort to help me set up the store. Thanks you!

La Foresta Orchids
United States
19 minutes using the app
January 28, 2023

Excellent help and support from Vani. There are plenty of features and options to customize the App. I look forward to trying it out.

Aftershock London
United Kingdom
About 2 hours using the app
FireGroup replied January 30, 2023

Hi Dheeraj,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

July 27, 2022

The app is super easy and the onboarding team is amazing. I had ailor as my tutor and she setup everything for me. Super recommended app

Woodylands
Australia
About 1 hour using the app
March 23, 2023

Great app. It covers everything feature you might need when operation at a location where a multi-language country like the SEA market.

recklesstripwearmy
Malaysia
About 9 hours using the app
FireGroup replied March 28, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

July 15, 2022

Great customer service, easy to use app. Thank you for your help today, I have tried different other apps but this was the friendliest :)

pagne_dk
Denmark
About 2 hours using the app
FireGroup replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

August 9, 2022

This app is really nice, did't hesitate to switch from my previous app, very optimized for multi langage store and the customer service is perfect, efficient and kind!

Lympa - France
Switzerland
About 2 hours using the app
August 16, 2022

Great App for Translating your Shopify Store. I love the way everything is translated automatically. Even new items get translated right away with ease. Customizable Flags, everything is perfect so far. I love it!

Grow Your Own Food Nursery
United States
8 days using the app
February 21, 2022

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
United States
25 minutes using the app
FireGroup replied February 22, 2022

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 27, 2023

Extraordinary customer support. Really easy and straight-forward app, and if there is anything you quite don't know how to do or you want to personalise, the technical team helps you out.

Really really recommend and will be using on other shops!

Belamer
Spain
10 days using the app
FireGroup replied February 28, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce