Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,565)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

December 17, 2022

Very friendly, supportive, and professional team. definitely recommend it.
and special thanks to Pauline!

Souk Al Ras
United Arab Emirates
32 minutes using the app
FireGroup replied December 20, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

February 10, 2023

Harwin support is so nice!! , I'll give 4 star just for now because I did not already try the Higher Plans..

Miniature Cusina
Philippines
About 15 hours using the app
FireGroup replied February 14, 2023

Hi there,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy and hope we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

April 12, 2023

great customer support. i recommend working with them.
great customer support. i recommend working with them.

universkin website
France
1 day using the app
FireGroup replied April 13, 2023

Hi Thierry,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

February 28, 2023

First day of installation...So fare not too difficult to install - with great help and support - it was possible.

Caznus Atelier
Denmark
About 2 hours using the app
FireGroup replied February 28, 2023

Hi Jess,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 15, 2022

Great experience so far! Needed help getting everything set up and did a live chat and they were extremely helpful

Linear Blocking Tools
United States
About 1 hour using the app
August 11, 2022

Really fantastic support, very very quick to respond to help requests. I'd have no hesitation to recommend to others.

Soul-Tees.com
Spain
About 22 hours using the app
August 10, 2022

Amazing customer service from Flora! She did a lot of research and work to help me with a solution! highly recommend!

Diyversify
Canada
About 1 hour using the app
August 16, 2022

Amazing support, The app is also very easy and smooth to install into your website and have configured with your theme

Beliard
United Arab Emirates
18 minutes using the app
July 17, 2022

Great support and fast response and easy to use app. They helped me to setup the switcher and show it on my custom theme

Arabian Porter
Qatar
12 days using the app
FireGroup replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

September 9, 2022

Amazing support! Super fast and diligent! I really appreciate the time and effort to help me set up the store. Thanks you!

La Foresta Orchids
United States
19 minutes using the app