Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

March 7, 2022

It's an amazing app! Where you're inadequate, the support team responds quickly! I especially thank Terasa from here. She did everything for me!!

Otrera Bags
Türkiye
20 days using the app
FireGroup replied March 9, 2022

Hi Benek,

I'm Marcus. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

January 13, 2022

Overall helpfull and good customer service! The app works okay most of the time, but need to be aware of saving your manual changes all the time.

FinDe
Finland
8 days using the app
FireGroup replied January 14, 2022

Hi Katja,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your concern, after you edit your translation, please make sure to save your change. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

October 6, 2022

This app came in handy to help me translate the text on my dynamic apps, as well as on my other content, thumbs up! The support is top notch as well.

SoPosters
Sweden
About 11 hours using the app
FireGroup replied October 10, 2022

Hi Gary,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 19, 2022

The app has a very good functionality and a great customer service. They are very reactive in the chat and could immediatly help me with my questions.

Seedor
Germany
44 minutes using the app
FireGroup replied January 20, 2022

Hi Wundr,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

May 17, 2022

Service is friendly, supportive and efficient. i installed the plug-in fast and easy. there is an option to customise the icon. It's useful and nice.

NOKAYA
Slovenia
About 5 hours using the app
FireGroup replied May 18, 2022

Hi Tetyana,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

April 25, 2021

THANKS I WILL USE YOUR APP FOR THE NEXT MONTHS QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ

braspushup
United States
4 minutes using the app
FireGroup replied April 26, 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

January 18, 2022

Amazing app!! Very helpful! The customer service is amazing! They reached out themselves to help and suggest the best, and the app works perfectly fine!

Michino Paris
France
About 1 hour using the app
FireGroup replied January 20, 2022

Hi Yasu,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Edited January 11, 2022

Support is awesome! I got help from Lisa right away after installing the app.
She made sure I understood everything.
Very fast to install and easy to use!

Hilakari Shop
Finland
About 1 hour using the app
FireGroup replied January 11, 2022

Hi Timi,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 24, 2021

I needed to translate my page to English, and this app helped me achieve it in mere seconds. My store was in Turkish btw and I'm impressed with the results.

aladinmind
Türkiye
24 minutes using the app
FireGroup replied August 25, 2021

Hi Aladin,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

November 19, 2021

I got very good support by Lisa during the hole implementation of the translation app. Will try it for 7 days now and see how it work, but seems to be good:)

filtreratvatten.nu
Sweden
About 1 hour using the app
FireGroup replied November 22, 2021

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency