Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,568)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 25, 2021

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
Hong Kong SAR
About 1 month using the app
FireGroup replied August 25, 2021

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

February 17, 2022

They offered to help in the chat when they saw something was not working. I didn't even had to ask for it! And it was fixed very fast. Very happy with the service.

EVITAROZA
Netherlands
About 1 hour using the app
FireGroup replied February 18, 2022

Hi Evita,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

February 26, 2022

Powerful APP leads by very helpful people. I'm very please by the support team, Jennifer is there at anytime to give us a very helpful support.
thanks to all of you.

BellaDiscount
France
5 days using the app
FireGroup replied March 1, 2022

Hi Gilbert,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

February 17, 2022

They have great support, from the second you install the app, they take care of everything and any issues that would come up, they will have it running up in no times

Nexus Clothing
United States
20 minutes using the app
FireGroup replied February 18, 2022

Hi Will,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

February 18, 2022

Great Service! and Great design! Clean and Easy to use. I highly recommend this app for you need to have multiple language options for all of your customers. Well done!!

Taiwan Go!
United States
7 days using the app
FireGroup replied February 21, 2022

Hi Chris,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

January 20, 2022

Amazing customer service, they helped us solve our problem very quickly and swiftly. They respond super fast and they are very professional. Thank you for the assistance.

her-age
Italy
3 months using the app
FireGroup replied January 24, 2022

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

June 18, 2022

I think this app is great. It can switch language and currency with just one app, and it also edit different language if you are not satisfied with the auto translation.

JYX
Hong Kong SAR
About 1 hour using the app
FireGroup replied June 18, 2022

Hi Hao,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

December 23, 2020

Amazing app, amazing support! Thanks Muffin, you're the best! I can only recommend using this app. Automate translation is super cool as we make several changes in our shop.

KT Boutique
Switzerland
1 day using the app
FireGroup replied December 23, 2020

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

March 3, 2022

This app is easy to use and works very well!
Plus, their Support Team is truly knowledgeable, easy to communicate with and very efficient. We definitively recommend this app.

Borealis.swiss
Switzerland
About 1 hour using the app
FireGroup replied March 5, 2022

Hi Sekoya,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

July 4, 2022

fantastic and super quick support.. love it. had some issues with previous installation but it the support team quickly responded, logged in our shop and fixed it within minutes

www.myperfumesselect.com
United Arab Emirates
40 minutes using the app
FireGroup replied July 5, 2022

Hi there,

Here's Grace. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Grace
Transcy - Translate Language and Convert Currency