Transcy: AI Language Translate
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Reviews (2,567)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.
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Very good application, I highly recommend it. I must also comment that the support is excellent, Harry attended me and was very kindly able to help me with the problem I was having
Hi Cristina,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
This is a great app and important addon to have on any store, with a friendly interface esay to customize and an excellent support with 24h/day assistance. I would recommend to anyone.
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
I used this app to help me perform currency switching. I really like the location of the page that it helps me design, especially the staff member Petey, who replies quickly and helps me a lot
Hi there,
I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Daniel
Transcy - Translate Language and Convert Currency
I think the app does mostly well and customer support is quite goal orientated but we had some bugs to fix which really took a day..
Except for the bugs I would recommend it and also the kind lady from the support!
This is the most friendly and easiest to use among Translate APP I did try.
Support Team is fast and helpful. They answered all my questions and solved problems quickly. Nice experience! 翻訳アプリの中、最も使い勝手が良いです。自動翻訳機能は優秀ですが、何よりも手動で翻訳内容を簡単に思い通りに直せることがすごく便利です。スタッフも迅速に対応していただき、よかったです。
お勧めです。
The best help I ever had. Daisy helped me with everything I have asked for. very quick and nice support. Translation is not the best but probably it is because specific product name of my brand and basic plan if it will be working properly deffinitly I will upgrade plan. Thank You Daisy.
Hi there,
Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
außer einige Schönheit Fehler, ok. Die Übersetzung schlägt fehl bei größere Texte, die Geo Location sollte nicht nur den Standort sondern auch die Lieferadresse berücksichtigen, weil sonst falsche Versandkonditionen benutzt werden, am besten sollte der Kunde wählen können vor den Check Out.
Hi Livio,
I'm David from Transcy and we're sorry for any inconvenience causing to your experience
Regarding to your issue as following:
1. As you mentioned "The translation fails with larger texts", for making it clear there're some special texts and you should not translate them to avoid its format broken because some texts are customized by special format, even if includes code inside text, translating them will lead to the broken format
2. For the rest of issue about Gelocation and shipping zone, actually our app just help you translate text, we're not allowed to interfere to the code of Shopify settings especially Shipping zone. Therefore, please help us contact Shopify for better advice. We have seen that one of our colleagues is following your case, she gave you clear explanation, please kindly check your email and let her know if you need further support
Best Regards
David
Transcy - Translate Language and Convert Currency
Excellent service from customer helpdesk and special thanks to Alene. Integrated the language switcher into my theme seamlessly. Looks good on desktop and mobile view. Very fair price plan, loads quickly in the Store Admin which is an issue with some other apps I tried out. Very much recommend Transcy.
Hi Sören,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
Habe zuvor zwei andere Übersetzungs-Apps verwendet. Beide habe nicht ihren Zweck erfüllt und meine Website übersetzt. Als ich diese App installiert habe, hat sich direkt ein Kundenberater gemeldet und mir alles installiert. Meine Website war binnen 5 Minuten in 5 Sprachen übersetzt! Herausragender Support durch Daisy und noch dazu am Sonntag!
Very happy with everything. Translating a whole website is a lot of work so this app can really help with this.
Sometimes it takes a bit of time to find the content to translate but if you spend some time in this APP you will figure it out.
They could add a extra feature to choose to translate third-party apps individually. Now you can only do all or nothing.
But overall 5 stars, good support very helpful.
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
