Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,567)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

November 17, 2022

Very helpfull staff members. I think the app is very good and translates everything automatically. good app

Infiniteathletic
Spain
3 months using the app
FireGroup replied November 17, 2022

Hi Francois,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

May 5, 2022

Great customer service and help with the setup of the app. Looking forward to seeing it work on our website.

Levate
Germany
2 days using the app
FireGroup replied May 6, 2022

Hi Finn,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

October 13, 2022

Great service and help from support. Easy to use and has translations in all kinds of languages. Thank you !

crafuel-eu
France
16 days using the app
FireGroup replied October 18, 2022

Hi XIEHONG,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

May 27, 2022

Excellent integration, with a lot of customization and great support team.
A powerful solution for your store!

Botaki
France
About 21 hours using the app
FireGroup replied May 30, 2022

Hi Thomas,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

September 16, 2022

good,Very good use of a plug-in, customer service is also very patient, very satisfied with the use of this time

www.inn-life.com
China
About 1 hour using the app
FireGroup replied September 22, 2022

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 15, 2022

I was really helped completely by Shen and it really saved me hours of headaches. Thanks for the great service!

B2Blaurazeeuwen
Netherlands
About 1 hour using the app
FireGroup replied November 16, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

May 11, 2022

I have been very well served by Garlic. She did extra work to make the switcher look good! Thank you so much! 5 stars

Dearmayacom
Netherlands
About 3 hours using the app
FireGroup replied May 12, 2022

Hi Mehdi,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

April 4, 2022

Really helpful and fast support. So far it covers our business needs, so we are excited to see how useful it will be.

Trepol.dk
Denmark
4 days using the app
FireGroup replied April 6, 2022

Hi Jeanette,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 21, 2022

Amazing help from John! It was easy to get the help I needed, great communication and great app :) Best service ever.

Sincere
Norway
22 minutes using the app
FireGroup replied November 23, 2022

Hi Gitte,

Here's Enzo from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

September 15, 2022

客服很热情,超级好。
不足的地方是
1.如果店铺里面有2种语言翻译就会有点傻,但是可以后期通过软件更正。
2.操作界面如果有语言选择就好了
3.翻译一个一个点有点繁琐,如果有一个白痴键一键翻译就好了。
满意的地方
1.翻译精准
2。客服热情

rubypack
Thailand
About 2 hours using the app
FireGroup replied September 22, 2022

Hi there,

This is Jolie from Transcy. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your feedback, we have noted these points to improve our app in the better way. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce