Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,569)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

November 21, 2022

Amazing help from John! It was easy to get the help I needed, great communication and great app :) Best service ever.

Sincere
Norway
22 minutes using the app
FireGroup replied November 23, 2022

Hi Gitte,

Here's Enzo from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

September 15, 2022

客服很热情,超级好。
不足的地方是
1.如果店铺里面有2种语言翻译就会有点傻,但是可以后期通过软件更正。
2.操作界面如果有语言选择就好了
3.翻译一个一个点有点繁琐,如果有一个白痴键一键翻译就好了。
满意的地方
1.翻译精准
2。客服热情

rubypack
Thailand
About 2 hours using the app
FireGroup replied September 22, 2022

Hi there,

This is Jolie from Transcy. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your feedback, we have noted these points to improve our app in the better way. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

November 7, 2022

Łatwa obsługa aplikacji, przejrzysty interfejs. Aplikacja łatwa w obsłudze. Czat był bardzo pomocny, Pozdrawiam Nancy <3

DROP THE 808 PLS
Poland
29 minutes using the app
FireGroup replied November 8, 2022

Hi Baxon,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

October 10, 2022

Awesome service, this is my first use of it, the customer service helps me set step by step. I can set it by myself for another site.

keychron germany
Hong Kong SAR
About 1 hour using the app
FireGroup replied October 11, 2022

Hi Xu,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

May 11, 2022

Love this app, 24-hour customer service is very considerate. The package prices are also reasonable. I've recommended it to my friends

Vibeat
China
43 minutes using the app
FireGroup replied May 12, 2022

Hi Peter,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

May 25, 2022

Assistenza Top, disponibili, rapidi ed efficaci! App ben fatta ed intuitiva. La migliore per tradurre il proprio sito in multi-lingue!

Integratore MAXIMO
Italy
About 2 hours using the app
FireGroup replied May 30, 2022

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

June 18, 2022

Great support, immediate help. I chose this app because it seemed to have the best reviews for translation and I was not disapointed.

Spiritum Paris
France
About 20 hours using the app
FireGroup replied June 21, 2022

Hi Dufour,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

June 19, 2022

Alustavasti ainakin vaikuttaa lupaavalta. Asiakaspalvelu oli heti auttamassa myös sunnuntai iltana ja oli hyvin ystävällistä ja nopeaa

ompelimomirage
Finland
36 minutes using the app
FireGroup replied June 21, 2022

Hi Reetta,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

November 26, 2021

fantastica,soprattutto l'assistenza ai clienti.... formidabili mi hanno risolto tutti i problemi, e funziona alla grande
li consiglio...

varrialeprofumi
Italy
1 day using the app
FireGroup replied November 30, 2021

Hi Giovanni,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 22, 2022

It helps us to switch currency by the customer loction or browser set.It is quick and strong.Also, the expert helps a lot.I like the app.

Feelive
United Kingdom
About 2 hours using the app
FireGroup replied June 27, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency