Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

December 11, 2024

Good app to translate your website in many languages. The support is reactive to help for customization. I recommend it.

Expert Drapeaux
France
2 days using the app
FireGroup replied December 16, 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

November 18, 2024

Giselle was very helpful. Helped me with one problem, then went in and solved the other problem for me. Amazing!

Consola Retro 90
United States
About 1 month using the app
FireGroup replied November 21, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited November 9, 2024

Great support received from Giselle today re setting up my languages switcher from the Transcy app

momavi e.K.
Germany
7 months using the app
FireGroup replied November 21, 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

July 22, 2024

Andy was incredibly helpful onboarding me to the app. He assisted me with everything

Cali-clothing.com
United States
28 days using the app
FireGroup replied August 12, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

May 2, 2024

The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!

Swedora
Sweden
3 months using the app
FireGroup replied May 9, 2024

Hi Nassim,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

April 11, 2024

Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person

Give her a Salary increase

Mood Flag
Germany
Over 1 year using the app
FireGroup replied April 19, 2024

Hi David,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Edited October 31, 2024

I dont understand the good reviews, this app is a nightmare, I've never seen so many bugs before. I dont even understand what their devs are doing, I just canceled my subscription and I am taking another app.

Harmonize
France
11 months using the app
FireGroup replied February 6, 2024

Hi there,

This is Ben and we're deeply sorry for any inconvenience causing to your experience

During using the app, we have seen there're some different kinds of issues and our team also provided clear explanation and tried to resolve them as well

Furthermore, we have seen that one of our colleagues is still following your case, please check your email and let him know if you need further help

Hope to hear from you soon

Regards,
Ben
Transcy by OneCommerce

December 4, 2023

Just install the app to test it on the Growth plan. All the pages were translated well and the support was great.

GraphTech China
Canada
About 4 hours using the app
FireGroup replied December 7, 2023

Hi Dave,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

October 13, 2023

ứng dụng rất hay, hỗ trợ việc bán hàng toàn cầu rất thuận tiện. Team hỗ trợ cũng rất nhiệt tình và nhanh chóng. Cám ơn team.

Eco Gifts Store
Vietnam
6 days using the app
FireGroup replied October 17, 2023

Chào bạn,

Tôi là Bellamy đến từ Transcy. Chúng tôi muốn cảm ơn bạn vì đánh giá tuyệt vời của bạn.

Phản hồi của bạn thực sự có ý nghĩa rất lớn đối với nhóm Transcy của chúng tôi và chúng tôi đã cố gắng hết sức để phát triển và cải thiện Transcy để hỗ trợ người dùng

Hơn nữa, bạn có thể dành thời gian xem blog của chúng tôi tại https://onecommerce.io/blog/ để biết những tin tức mới nhất không chỉ về Transcy mà còn về các ứng dụng OneCommerce khác của chúng tôi và các giải pháp trong thương mại điện tử.

Nhóm hỗ trợ của chúng tôi luôn sẵn sàng 24/7, vì vậy vui lòng cho chúng tôi biết nếu bạn cần bất kỳ trợ giúp nào qua trò chuyện trực tiếp hoặc gửi email cho chúng tôi theo địa chỉ support@fireapps.io

Trân trọng,
Bellamy
Transcy của OneCommerce

September 19, 2023

Shiro is phenomenal. Great customer service at Transcy. They always fix the problem promptly.

Parique
United States
3 months using the app
FireGroup replied September 21, 2023

Hi Jacob,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce