Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

January 28, 2023

Extremely useful app and amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful.

Cushion Quilts
United States
About 3 hours using the app
FireGroup replied January 30, 2023

Hi Laura,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

February 24, 2023

I tested several similar solutions, I consider this one the most successful. support deserves special attention. I recommend this service.

Sense of Style
Poland
About 2 months using the app
FireGroup replied February 28, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

February 24, 2023

I would recommend this application, as it is quite functional and fully meets the needs. I also want to note the friendly and high-quality support.

MOODSTORIES - Women Clothing in Germany
Germany
About 17 hours using the app
FireGroup replied February 28, 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

April 10, 2023

Transcy is the best, I highly recommend anyone who's looking for an AI Language Translate app to give it a try, it has an amazing customer support team.

Bluerem
United States
About 19 hours using the app
FireGroup replied April 10, 2023

Hi Jonathan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

December 14, 2022

Seems to be a great app with a lot of potential. Their staff is great especially Aurora. She was on point and swift. I would definitely recommend the app.

Chalice
Switzerland
About 1 hour using the app
FireGroup replied December 15, 2022

Hi Miltiadis,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 6, 2022

Awesome app with good translation. The customer service is outstanding, Amber helped me through all the steps of the set up and has shown great professionalism and kindness.

Bohaze
France
About 1 hour using the app
August 27, 2022

The app wasn't working at first for me but then i contacted support and they helped me a lot, The live chat is pretty good and they managed to fix everything which isn't something every support does!

Odyssey Street Clothing
United States
About 2 hours using the app
September 26, 2022

This is a great app! I can't say anything but good things about it, it's simple to use and very effective.
Fantastic support, quick to respond and help out with any questions during setup, very much appreciated!

Facity-eu
Poland
About 5 hours using the app
FireGroup replied September 27, 2022

Hi there,

I'm Daisy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy by OneCommerce

March 15, 2023

I can set my webpage with many different language with Harwin's support!
He set up the switcher place, where i want on me website on the desktop and on the mobile platform! Don't hesitate use this up and the fast support service!

Christine's Beauty
Spain
About 4 hours using the app
FireGroup replied March 16, 2023

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Edited May 11, 2022

App page is a little misleading. Says there is a free version, but it's only for stores under 60 days old and with less than 5 orders. No issue with the developers wanting to charge for their hard work, but if you're looking for a free appm this isn't it.

houndhamper
Thailand
3 minutes using the app
FireGroup replied May 10, 2022

Hi Michael,

This is Justin and we're deeply sorry for your unexpected experience with our app

In relation to your main concern about Free plan, we have Free plan, however please be advised that we offer a Free plan for stores that are created in more than 60 days and have no more than 5 orders in the hopes of helping them in the early stages. For your case, we are deeply sorry for making you confused because the information about Free plan is not clear enough, however hope you sympathize for us, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team is checking on this to avoid misleading in the future

I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency