Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

August 23, 2022

This app is easy to use and managed to translate my whole website (including third party apps). Customer service was outstanding (I dealt with Mr. Lee): they are quick and great at what they do. Mr. Lee was even able to log into my website and make some changes himself to make it easier for me.

Aleah's Boutique
Canada
11 days using the app
July 22, 2022

I am impressed by this service, they tuned up literally every small part of the app, to cover corner cases where ie shopify payments is not supported or 3rd party app translations. The content is very well translated, I soeak few languages and I was so impressed, I could not translate things better. And the support? They say they have top-notchsupport, but this was literally surprising how experienced, helpful and nice person (shen) was - amazing experience, worth every penny, my shop is ready for more languages now, after few minutes of setup and 30 minutes of my questionnaire when Shen was not bothered and answered literally everything! This app solved not only translation, but couple of the other pains I had.

Majp crafts
Czechia
3 days using the app
April 24, 2022

easy to use, helpful customer support service. Way easier to use than the other apps for translation

Rebolet Market
Germany
About 1 hour using the app
FireGroup replied April 26, 2022

Hi there,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

November 3, 2022

Amazing support and great app. Installed in minute without any problem. Support team helped me alot!

whatfiglobal
Türkiye
2 days using the app
FireGroup replied November 4, 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

April 8, 2022

Really easy to use. Quick response when I needed help. All the app is clear and installation is quick.

Manali Performance
Canada
10 minutes using the app
FireGroup replied April 13, 2022

Hi Michael,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

June 14, 2022

I got very fast and helpful support from Molly! She set up the Language translate in my Shopify Shop.

fridhem-interior
Sweden
About 1 hour using the app
FireGroup replied June 15, 2022

Hi Marie,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 24, 2021

Super appli, très contente de la traduction de ma boutique avec le plan à 17,9. Je recommande vivement.

Bélinès
France
About 13 hours using the app
FireGroup replied February 25, 2021

Hi there,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

June 13, 2021

Helpful easy quick to use, got it set up in minutes. Highly recommend using this app for language needs

FRACTEL-EU
Australia
About 1 hour using the app
FireGroup replied June 14, 2021

Hi there,

Here's Halcyon from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Halcyon
Transcy - Translate Language and Convert Currency

February 7, 2022

Thanks for help ! very good customer service. I recommend this application. It's simple and well done !

STUDIO
Canada
20 minutes using the app
FireGroup replied February 8, 2022

Hi Bianca,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

April 5, 2022

Probably the best support I've ever had with a currency app. Definitely recommended! Thank you so much.

OBRO
Canada
FireGroup replied April 6, 2022

Hi Adeel,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency