Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,571)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

October 15, 2022

I used this app to help me add a language on my website. Lee was very helpful. He went straight to work on it, and even helped me with the layout.

martasbazarllc
United States
21 minutes using the app
FireGroup replied October 18, 2022

Hi Martina,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

November 12, 2022

The customer service on this App is AWESOME!! Very patient and efficient with getting back with answers to questions! I highly recommend this app!

REDFOX Active
United States
About 3 hours using the app
FireGroup replied November 15, 2022

Hi Terri,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

May 18, 2022

The app is really good and just what I was looking for. The customer service is fast and really good as well. I can definitely recommend this app! :)

SpeedyBuys
Germany
13 days using the app
FireGroup replied May 20, 2022

Hi Semih,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

February 15, 2022

Very, very, very reactive support and customer service. I hope the app will respond to my needs . i'm just starting to use, but 5 stars to the support !

Mestissés
France
About 19 hours using the app
FireGroup replied February 16, 2022

Hi Houefa,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

March 13, 2022

This is a great application, and the staff is very professional and quick to help me solve the problem. I believe this will help my store get more sales

uthaiagarwood
United States
18 minutes using the app
FireGroup replied March 14, 2022

Hi Yuxin,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

November 29, 2021

The best translation app out there! They were also very helpful in making some changes to my theme that allowed a better customer experience. Thank you!

Good for Sunday
Canada
FireGroup replied November 30, 2021

Hi Anthony,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

February 16, 2022

Excellent customer service with fast response. The app counts with a sleek UI, and in a matter of a few minutes I had my translation switcher on my website.

Alwaysfabu.com
United States
2 days using the app
FireGroup replied February 17, 2022

Hi Julissa,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

March 13, 2022

The product classification is very detailed, which is what I want. The service was very prompt and could solve my problems very well. I will continue to use it.

Mr.Logo
Hong Kong SAR
30 minutes using the app
FireGroup replied March 14, 2022

Hi there,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Edited December 20, 2021

I really like, thank you, I highly recommend it. The translation is very fast and professional, within some munities you get your target languages translation ready

Akora
Sweden
About 6 hours using the app
FireGroup replied December 21, 2021

Hi Obada,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

February 18, 2022

The app is great. Because if you have a problem, you get help from a friendly and competent employee. The problem I had was solved competently and now everything works.

BOEKE-WORLD
Germany
About 1 hour using the app
FireGroup replied February 21, 2022

Hi Caroline,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency