Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,571)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

February 1, 2022

Great customer service, they've fixed all the issues that app had with my live theme and now it's working! Need some time to test it, but so far very satisfied with the app.

Curaloe Europe
Netherlands
About 2 hours using the app
FireGroup replied February 4, 2022

Hi Norbert,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

February 21, 2022

The customer service is immediate and 100% precise and professional! I had a n immediate answer and set up of the languages and currencies of the website! The app works perfectly

Biloak
Belgium
27 minutes using the app
FireGroup replied February 22, 2022

Hi Luca,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 27, 2022

Free plan - Perfect, exactly what I expected and needed, the translation from French to English seems to be more or less accurate, I hope it will bring me clients from outside France.

Willow Candle & Co
France
About 1 hour using the app
FireGroup replied January 28, 2022

Hi Anne,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited August 31, 2022

Really fast and easy to use - and it's flexible so you end up with an idiomatically correct page that speaks to all customers. Fabulous, fast, and friendly customer service. So grateful!

Karin von Daler Healing Arts Studio
Denmark
Over 1 year using the app
FireGroup replied March 15, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

June 21, 2022

Really good App and very fast service. Definitely 5 stars worth. Pro's: - Integrated in Shopify Markets
- Nice Switcher design
- Switcher integrated in Shopify Theme
- Good Auto Translate

Black Tea Motorbikes
Germany
21 days using the app
FireGroup replied June 22, 2022

Hi Viktor,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

March 5, 2021

Like the application, because you can modify some translation. Very simple app! Love it! Also, very good service! I had some problem with my page and they were here to help. They response quickly!

Lylie Natural
Canada
About 1 month using the app
FireGroup replied March 8, 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

November 16, 2022

The support staff responded very promptly and solved the problem easily. It is worth recommending. The attitude is also very good, and the software is easy to use, easy to learn, and suitable for us.

Cohawaii
China
About 1 hour using the app
FireGroup replied November 17, 2022

Hi Shaanx,

Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Levi
Transcy by OneCommerce

June 16, 2022

For sure one of the best translator apps. Havent found a single one that works so well with multiple languages, instant custom language translation, easy switch installation. And never for that price!

Notfallrucksack
Germany
7 days using the app
FireGroup replied June 18, 2022

Hi Dustin,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

September 14, 2021

We used this app to setup Spanish language and currency on our site. Setup was easy. Had a couple minor issues that were promptly addressed by the online chat support. It's live and we're very satisfied.

Alivia Simone
United States
4 days using the app
FireGroup replied September 15, 2021

Hi Shirley,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

February 11, 2022

I was so happy to use the app, and most especially to Grace one of its support who was very patient and so responsive that she was able to give the adjustments and integrate the app well to my store. Thank you much!

Dubai Prestige Boat
United Arab Emirates
About 1 hour using the app
FireGroup replied February 14, 2022

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency