Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

May 2, 2023

Thank you for your time and help! Giselle worked hard to help me the best so thanks to the assistante members.

PeaceTachio
France
About 1 month using the app
FireGroup replied May 8, 2023

Hi Johanna,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 3, 2022

Sehr gute Betreuung von Daisy! Hilfreich und freundlich. Kann ich nur empfehlen. Setup wurde in 5 Minuten erledigt

Avocada
Austria
36 minutes using the app
December 25, 2022

Pas toujours évident à paramétrer mais le support technique est excellent.....ils m'ont aidé le jour de Noel !! :)

NICESEASONS
Canada
15 days using the app
FireGroup replied December 27, 2022

Hi Michele,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

September 12, 2022

nice support, helped me with everything, had alot of translation problems but all got fixed in less then 30 minutes

Windson Home
Germany
3 months using the app
August 5, 2022

Lee was very helpful, Highly recommand this app. You can custom the translation if its not right I love this feature

LE SUPPLI-HER
Canada
3 months using the app
August 31, 2022

Prise en main de l'app, très bien structurée et largement configurable. Helpdesk pro- et réactif. Vraiment rien à dire !

bienbon.ch
Switzerland
About 6 hours using the app
April 5, 2023

O suporte é excelente! Eu tive um pouco de dificuldade com algumas configurações, mas me ajudaram com tudo que precisei!

Empório Brasil
Canada
9 months using the app
FireGroup replied April 10, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

July 28, 2022

Super App und Live-Service beim Einrichten vom App-Anbieter, war ein Kinderspiel und innerhalb 10 Minuten erledigt, danke !

PAXBE GmbH
Germany
25 minutes using the app
Edited July 5, 2023

Daisy was giving great customer service, fast help and precise support for me when I was in need for help! Would highly recommend!

Holistica
Sweden
4 months using the app
FireGroup replied March 16, 2023

Hi Slade,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Slade
Transcy by OneCommerce

December 15, 2022

They help in every way, really professional team, we are very pleased with the plugin, at the same time, thank you for everything from the team.

Lempi B2B
Finland
About 1 hour using the app
FireGroup replied December 15, 2022

Hi Caglar,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce