Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

July 21, 2022

Great app for setting up a multi-language shop. Had some troubles with the initial setup but luckily Zenny supported me and guided me step by step.

SBMiniatures
Germany
34 minutes using the app
August 22, 2022

Great app and great customer support. Pauline is very kind and help me to set up the app. iam really happy with the service from pauline and the app, thanks :)

Wunderstrumpf
Germany
About 1 hour using the app
August 2, 2022

Had a great support by Charlotte! Totally recommended!!
The translations are perfect and I'm very happy i find this app and Charlotte to help me setup everything

piantediluppolo
Italy
39 minutes using the app
Edited March 6, 2023

Amazing customer service by Violette 5*, i will need sometime to adjust with this app, but for know almost 95% of content is functioning very well, so overall 4.5.

Elsy Heart
Canada
1 day using the app
FireGroup replied March 9, 2023

Hi Mamoud,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 28, 2022

Yritin etsiä mahdollisimman yksinkertaista käännösohjelmaa Shopify kauppaani ja tämän löydettyäni en muuta tarvitse. Erittäin toimiva! Ja asiakasneuvonta/palvelu todella hyvää.

Darklewear
Finland
14 days using the app
August 22, 2022

J'ai utilisé cette application pour la traduction du site en Anglais. Pauline a été super et efficace pour l'accompagnement et en très peu de temps ensuite le site été traduit et déja opérationnel.

exclusive maquettes
France
About 1 month using the app
August 3, 2022

Klasse App, funktioniert einwandfrei und es wird der komplette Store übersetzt, der Kundensupport insbesondere mit Zenny verlief schnell und reibungslos, mein Problem wurde binnen von 5 Minuten gelöst.

Q-Swetch
Germany
2 days using the app
Edited January 17, 2023

Had some difficulty getting it installed, but with the help from the helpdesk (Bo) it was up and running in 10 min. The even optimized the location of the switcher for me. Many thanks for the great customer service !!

Skanski
Belgium
About 1 hour using the app
FireGroup replied January 18, 2023

Hi Colin,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

August 8, 2022

Excellent translation features, and excellent customer service support.
I use Transcy to perfect my translations for other language sites and I had some difficulties in using it, but Grace patiently helped me out.
It would be nice if Transcy could directly translate the default language of Shopify admin.

DaranEner ポータブル電源
Hong Kong SAR
About 5 hours using the app
Edited January 16, 2023

Fantastisk service. Jeg behøvede ikke engang at tage kontakt med dem, mens jeg sad og var igang med at installer app'en så tog de kontakt og spurgte om de ikke skulle hjælpe. Hvor imponerende er det ikke - jeg vil mene verdens klasse.
Tusind tak til Nancy - du er fantastisk.
Det var super nemt at komme igang med denne her app og de er så hjælpsomme. Nu fungere det på hjemmesiden med både sprog og valuta og jeg ser frem til at læse igennem og tilrette.
Men jeg ved også behøver jeg hjælp så får jeg det. Tusind tak Nancy for alt hjælp.

NorthbyNorth
Denmark
About 21 hours using the app
FireGroup replied January 16, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce