Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

December 20, 2022

Easy to use and very professional customer service , it was a good decision to switch to this app I found every thing I need.

Memas Dessert
Germany
About 3 hours using the app
FireGroup replied December 20, 2022

Hi Rami,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

February 18, 2023

Incredibly quick response from support on a Saturday night. I received a lightning fast and very accurate response from Harwin

Zippo-Bulgaria
Bulgaria
About 5 hours using the app
FireGroup replied February 22, 2023

Hi Radoslav,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 4, 2022

I use this app for my international markets. Great app and great customer service ( Cassie, Johnson, Joyce etc are all great!)

Xiaura™
Canada
About 1 month using the app
October 28, 2022

great customer support! fast and reliable. I strongly recommend them. I had small issues with fonts and they helped me quickly.

Oro Monaco
United States
10 days using the app
FireGroup replied October 31, 2022

Hi Sebastian,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

August 28, 2022

Excellent very light app. Good Support experience ,looking for multi currency converter with this app it will be too much great.

Trybuy
India
About 3 hours using the app
May 31, 2023

I like this plugin very much, it is very good, Vani is very patient to help me solve the problem, I recommend everyone to use it

mideerart
China
About 2 hours using the app
FireGroup replied June 1, 2023

Hi there,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

Edited April 23, 2024

The app works very well and Eleanor has been very helpful in resolving any issues I have.

I would definitely recommend Transcy

Fashionizer Spa
United Kingdom
Over 1 year using the app
December 29, 2022

Amazing support, fast and helpfull! Recommend this app, easy and fast translated. Also you easy can change something if you want.

someforyou.eu
Poland
About 23 hours using the app
FireGroup replied December 29, 2022

Hi Zoriana,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

August 1, 2022

Very responsive customer service and extremely helpful. Customer service and expertise makes it everything stress free. Thank you!

Twisted Nut | Berlin's Nut Butter Makers
Germany
About 1 hour using the app
August 30, 2022

Great app , Awesome and very responsive customer service Best app got on Shopify so far thanks you guys , keep making great stuff!

Rusty leather c
Egypt
41 minutes using the app