Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

November 26, 2020

I really like this app! It's easy to navigate and walks you through step by step the setup process. Would highly recommend!

Myinestimable
United States
38 minutes using the app
FireGroup replied November 26, 2020

Hi there,

Here's Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Issac
Transcy - Translate Language and Convert Currency

July 18, 2022

great product easy to use, install and great support team...so far so good - look forward to adding more capabilities later.

HydroFLOW Canada
Canada
About 2 months using the app
August 11, 2022

Very fast & good communication for setting my store up. Highly recommended. Alene helped me with everything and very smooth.

Prasanna Health
Portugal
8 days using the app
Edited November 22, 2022

good customer service, they are helpful and willing to help when there is an issue. Thank you , hope the app will work well

dressupyourpurse
United States
About 2 years using the app
FireGroup replied November 12, 2020

Hi there,

This is Stephen and we're sincerely sorry for this inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Stephen
Transcy by OneCommerce

July 26, 2022

I used this App to translate my website. The app worked well and especially their customer support is very quick and helpful!

OrganiCare4You GmbH
Germany
About 22 hours using the app
September 8, 2022

Outstanding and rapid support from Pauline from the start, got the tool up and running in no time. The tool works as a charm.

Patrick Miniatures
Germany
38 minutes using the app
December 20, 2022

Holy moly! Fast assistance with their realtime human help holding my hand through successful installation. Absolutely heroic!

ケンズファクトリー オフィシャル オンラインショップ
Japan
About 1 hour using the app
FireGroup replied December 20, 2022

Hi Ken,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

January 22, 2023

Great app and really helpful staff. Implemented the app within the same day and was able to get really accurate translations.

Tuk Tuk Mart
United Kingdom
About 5 hours using the app
FireGroup replied January 27, 2023

Hi Harvey,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited May 18, 2023

Was impressed with such an amazing customer support service. Vani was very helpful and patient ;) Will def recommend your app

THREE Coffee
United Arab Emirates
About 1 hour using the app
FireGroup replied May 18, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 17, 2022

Excellent support during set-up, excited to see how having localised webpages can aid in the growth of my e-commerce business.

Flamin' Fitness
United Kingdom
About 3 hours using the app
FireGroup replied July 18, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency