Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

June 15, 2023

My experience was great I got help immediately and they helped me with everything i needed, would definitely recommend

Phonesimpel
Netherlands
22 minutes using the app
FireGroup replied June 16, 2023

Hi Abdullah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

July 13, 2022

I am delighted with this application and with the attention of your staff. They have helped me whenever I have needed it

cubysoftspeedgear
Spain
28 days using the app
FireGroup replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

August 16, 2022

Customer service was superb! Thank you Jenny for all of your help. Very easy to use and appears streamlined on the site.

Bona Drag
United States
About 2 hours using the app
June 19, 2023

App works great and the support is amazing. They are quick to help fix any issues that come up and the app works great.

TITLE Boxing
United States
8 months using the app
FireGroup replied June 20, 2023

Hi Chrissy,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

September 1, 2022

Great live Support, and very kindly stuff I will recommend this app for all the people which looking for good translation

Blank Beauty
Qatar
37 minutes using the app
September 8, 2022

Easly installed and managed. Dev and support teams are amazing and helps you all the way! Fast, reliable and affordable.

Masuma Ceramics
Türkiye
About 1 hour using the app
March 17, 2023

It was pretty straight forward to set up, but when I did get a bit stuck I was guided by Rosa via email and I am now set.

SuperSpeed Golf Europe
United Kingdom
About 2 hours using the app
FireGroup replied March 20, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

June 28, 2023

The support team is excellent and always there to help at any time of the day even if it takes hours such as my issue.

Meraki, Sales & Marketing
Greece
2 days using the app
FireGroup replied June 29, 2023

Hi Panagiota,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

December 16, 2022

Very good! I had a great experience, She helped me through the process of starting with the app, super helpful and sweet!

ssacred.soul
United States
About 1 hour using the app
FireGroup replied December 20, 2022

Hi Michelle,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

January 4, 2023

Great app and customer service! Thank you thank you for answering all of my questions and this app being user friendly :)

Floating Pearls
United States
4 months using the app
FireGroup replied January 9, 2023

Hi Maya,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce