Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

April 5, 2023

The app works perfect and the support is very quick, I contacted the support and they solved my issue really quick.

truego
Germany
7 days using the app
FireGroup replied April 10, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

April 8, 2023

So far so good ! had the best time making the app available in my website with Molly. Excellent customer service !

Nico's & Co.
United States
7 days using the app
FireGroup replied April 10, 2023

Hi Kiana,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 29, 2022

Eileen was great, she helped me figure out my problem and fix all languages on my site within 10 minutes! Great CS!

Unbroken
Iceland
About 20 hours using the app
August 10, 2022

Great an easy to use. Their customer service is excellent especially Lewis who is always readily available to help!

Blue Holic Scuba - Scuba Shop & School in Los Angeles
United States
Over 1 year using the app
April 10, 2023

This is the best translating app out there. This is a must-have app for your store. The support team is very helpful

PREMIUM CARE PRODUCTS
Slovenia
11 days using the app
FireGroup replied April 12, 2023

Hi Urska,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

June 2, 2023

Excellent functionality and wonderful, helpful support. Very impressed with Transcy and all of the features offered.

Mungo & Maud
United Kingdom
About 2 months using the app
FireGroup replied June 6, 2023

Hi Michael,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 26, 2023

Our agent, Vani, was helpful in setting up the app to work for our cite and the process was complete in just minutes.

Lili Creation
United States
37 minutes using the app
FireGroup replied January 30, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 19, 2022

The support staff is great!!! Even with simple set up, I needed a bit more help. Jennifer was supper great and helpful

Scalp Tech Inc Shop
Canada
9 months using the app
October 2, 2022

Amber was my agent and she helped me add currency, language and a bunch of other stuff. Amber Rocks!!! Transcy rocks!!!

Imago Dei Life
Jamaica
About 3 hours using the app
FireGroup replied October 3, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

April 25, 2023

The App is Perfect and amazing and more Amazing is their Support, they're so gentle and nice It deserve to have 5 Stars

My Store
Pakistan
About 1 hour using the app
FireGroup replied April 26, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce