Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

September 13, 2022

Nice app, their support team is amazing and will help with everything you need!! Best service so far on Shopify!

Resinate Exotic Furniture
Canada
36 minutes using the app
March 17, 2023

They response you and fix your problems very soon and perfectly. Very nice customer service. Highly recommended.

Lefton Home
China
About 1 month using the app
FireGroup replied March 20, 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

May 28, 2023

excellent support by Nim from OneCommerce. Thank you! very helpful..............................................

HilalPlaza.com
United States
About 1 hour using the app
FireGroup replied May 30, 2023

Hi Wasim,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Edited July 28, 2022

The service is perfect, the customer service is very friendly and very helpful, will continue to use this app :D

Great Mountain Ginseng
Canada
36 minutes using the app
August 5, 2022

Neville helped me to solve my problem, her help was so useful and we had a really friendly talk though. thumb up

loosoostore
China
About 7 hours using the app
January 14, 2023

Full support from the team right from the moment you install . Really friendly chat and overall great experience

lobster8
Romania
About 1 hour using the app
FireGroup replied January 16, 2023

Hi Sandu,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

May 31, 2023

Easy to set up and maintain, the widget is fully customisable, and great customer service who are always helpful.

Jobalots Europe
United Kingdom
9 months using the app
FireGroup replied June 1, 2023

Hi Jack,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

September 6, 2022

The app is good, wish more languages were free. You can only choose one free language. That is the only downside.

markedcardsusa
United States
32 minutes using the app
Edited January 7, 2023

The team has been amazing to assist me! I really appreciated the fast and efficient support of Transcy! Thank you!

YOGATERRAE
France
About 2 hours using the app
FireGroup replied January 9, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

June 10, 2023

Excellent and userfriendly app and great support team! Automatic translation is faster than with other apps, too.

HighPowered Fitness
Switzerland
4 days using the app
FireGroup replied June 12, 2023

Hi Tobias,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce