Transcy: AI Language Translate
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Reviews (2,570)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.
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Very quick and effective help! I was having issue with translating the website and immediately was assisted by one of Transcy's live chat agents called Annie :)
Hi there,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Just have the app since a few days. So far it works well. Had some problems with publishing the translating, but support instantly helped me out. Great support!
Hi Thijs,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
It works. But the interface is not that intuitive, and you can easily overwrite your first free 100,000 words and then have to spend more to re-translate your store.
Hi Colonel,
I'm Johnson from FireApps Customer Support Team, and I'm very sorry for the inconvenience has caused to you.
Glad to inform that with the latest update, our app is now offering unlimited words to translate along with lots of useful functions. Hope you consider to reinstall our app and let us have a chance to support you with the highest priority
If you have any questions or need further help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Transcy - Translate Language and Convert Currency
Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.
Hi David,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
I just started working with this app but up until now it looks good. The automatic translation mostly are correct, but it is pretty easy to edit the ones that are not.
Very professional, Dante helped me literally seconds after installing the app , and it takes care of eveything, translations, currencies, updating translations, etc.
Hi Mohamed,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce
This app has everything I was looking for, and the customer service goes above and beyond with their friendly and detail oriented approach. I definitely recommend using it!
Hi Jad,
Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Justin
Transcy by OneCommerce
Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!
Love this app. Just using a free plan and impressed with what they are offering for a basic plan. Looking for adding one language and some basic settings this is the app to go.
Hi Ahmed,
I'm Levi from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Levi
Transcy by OneCommerce
Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.
Hi there,
This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.
However you left us with 3 star review, so I am wondering that there is something wrong with our app that makes you feel unsatisfied about our app. My colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Donna
Transcy - Translate Language and Convert Currency
