Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,570)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

December 30, 2022

App works great, but the support is even better. They helped customize it on my store and adjust all the settings to make sure it worked great! Wilson and his team were wonderful!

EasyJean
United States
About 2 hours using the app
FireGroup replied January 3, 2023

Hi David,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

March 16, 2023

Transcy is a very useful app to expand your store to other markets and the staff is very helpful, Violette was patient and able to guide me into a solution for what I wanted to do.

EPOMAKER-KR
United States
7 days using the app
FireGroup replied March 17, 2023

Hi LILLIAN,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

September 1, 2022

Great app, I got in touch with the support team at Transcy for help with a query, Zenny was very quick to reply and her response was extremely helpful. Great service! Highly recommend

soibioluxe.com
Canada
About 2 hours using the app
July 14, 2022

Just installed so no history yet. However, Flora made the installation pain free. She stepped us through the process with easy to follow guidance and did most of the work from her end.

Dishmaster Faucet
United States
About 1 hour using the app
FireGroup replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

February 8, 2023

Great App! Great Customer Service! Thanks a million to Flora. She was a nice and patient person in spite of all the issues that needed to be fixed.

Thanks from the bottom of my heart

IGelectronics-GCC
Bahrain
About 14 hours using the app
FireGroup replied February 10, 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

August 23, 2022

Jennifer was excellent with her savvy and prompt customer service. Love the Transcy app. It's really the only app I have had installed since opening my storefront. A+++ customer service.

OpticBridge
United States
7 months using the app
August 21, 2022

AWESOME APP AND AWESOME SUPPORT ! ! ! Within 10 minutes I got my store translated from Spanish to English and also can display my prices in USD. No doubt I will be a paying client soon :)

Casa Ku
Mexico
29 minutes using the app
March 27, 2023

5/5 for sure! Amazing app, what I have been trying to find for ages. Does everything I need and more. Customer service is so so good and helped with an issue I had. Couldn't recommend enough!

ANNELE
Finland
About 2 months using the app
FireGroup replied April 4, 2023

Hi Ethan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

July 13, 2023

Excellent tech support
I asked for help in the middle of the night and they helped me immediately and competently. Plus, they wrote down suggestions for improving the service. I am satisfied.

Hvilina Watch Manufactory Sp. z o.o.
Poland
About 3 hours using the app
FireGroup replied July 19, 2023

Hi Hvilina,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 28, 2022

Download the app and received help right away. Zenny helped me set up everything and it is working as I hoped. She is very good and this app seems to be able to take my store to the next level.

AVAL
United States
About 1 hour using the app