Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,571)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for running multilingual and international stores, translating entire sites into many languages and currencies. Automatic translations are seen as accurate, with GPT/OpenAI tools and manual editing for brand‑consistent tone. Features like a customizable switcher, glossary, and bulk translation save time and simplify complex setups. Many highlight reliable performance and fast, hands‑on support, including theme‑specific fixes, and say it’s worth the price.

March 30, 2021

Very good & useful app, customer service was excellent and the app is convenient while easy to use.

bulletfilms.shop
Hong Kong SAR
28 days using the app
FireGroup replied March 31, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

Edited June 21, 2021

The staff has been very helpful. Resolved everything super fast! Translated smoothly, Super excited

Bel-Air Cosmetics
United States
About 7 hours using the app
FireGroup replied June 22, 2021

Hi Dara,

Here's Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

August 5, 2021

Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!

CycorldPro
China
4 days using the app
FireGroup replied August 6, 2021

Hi Liu,

I'm Elwyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Elwyn
Transcy - Translate Language and Convert Currency

August 20, 2021

app is really easy and straight forward to use! customer service are so helpful too! thanks guys!!!!

RMDY.
United Kingdom
About 1 hour using the app
FireGroup replied August 23, 2021

Hi James,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

August 31, 2021

一瞬で完ぺきな英語に翻訳できるすごい機能です!固有名詞もほぼ完ぺきなローマ字に直してくれるため、最近の技術の素晴らしさに驚かされました。有料にすればあらゆる言語に翻訳してくれます!完ぺきなアプリでした

新進工房
Japan
32 minutes using the app
FireGroup replied August 31, 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

Edited October 22, 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Norsat International Inc.
Canada
About 5 hours using the app
FireGroup replied October 25, 2021

Hi Thiago,

My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

December 7, 2021

Jennifer helped my very much. Good customer service and quick responses. Transcy is a very good app.

Europesnus.com
Denmark
About 22 hours using the app
FireGroup replied December 8, 2021

Hi Jonas,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

Edited December 12, 2021

so far so good! I am learning to use the app but it's rather easy and Lisa was helpful! thanks Lisa!

Kyuka Design
Poland
About 2 hours using the app
FireGroup replied December 13, 2021

Hi EWELINA,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited December 24, 2021

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NAIPO.de
Germany
12 days using the app
FireGroup replied December 15, 2021

Hi David,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.

We have seen that you uninstalled our app already. For further check your case, you please consider to reinstall our app and let us have a chance to support you with the highest priority.

Besides that our colleague is supporting your case, please kindly check the relevant channel for further help. Looking forward to hearing from you soon

Regards,
Vincent
Transcy - Translate Language and Convert Currency

January 6, 2022

Just installed the app, great support in everything from the beginning. Would totally recommend it!

Bon Bon Verona
Italy
About 7 hours using the app
FireGroup replied January 6, 2022

Hi Gioia,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency