Reviews (1,816)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

May 28, 2026

New to App love the variety of selections.

Belle Allure Collection
United States
8 days using the app
ShopSocial, Inc. replied June 12, 2026

Ho Belle Allure Collection,

Thank you for the awesome review! 🎉 We're so glad you're loving the variety of selections available in the app. We work hard to offer something for everyone, and it's great to hear it's making a positive first impression. Thanks for joining us, and we can't wait for you to discover even more favorites! 😊

February 13, 2026

Trendsi is an alright clothing service. They need more inventory for the US. They seem to always be out of stock or some variants are mostly out. I did need some help with their customer service and Sam sent me all the info I needed in order to find exactly what I needed fast. Thanks Sam! Hope I get you again.

namparoger
United States
5 months using the app
ShopSocial, Inc. replied February 22, 2026

Hi namparoger,

Thank you so much for your honest feedback! We truly appreciate you sharing your experience. 🙌

We hear you on the inventory — we’re working on improving availability so you can find what you need without the wait. Your input helps us get better every day!

And we’re so glad Sam was able to jump in and get you taken care of quickly! ⭐ We’ll be sure to pass along the shoutout — she’ll love hearing it.

Thanks again for being part of Trendsi. We can’t wait to serve you even better next time! 💛

April 23, 2026

I had an issue with my store not being able to add items and my store was no longer connected to my Trendsi account. Chette and Anya were very helpful in walking me through the process to quickly get this resolved.

Honey B's Boutique
United States
8 months using the app
ShopSocial, Inc. replied April 26, 2026

Hi Honey B's Boutique,

Thank you so much for your kind feedback! We’re glad to hear that Chette and Anya were able to assist you in resolving the issue quickly. We truly appreciate your patience and are always here to help whenever you need support.

April 21, 2026

Ria was very helpful. Thanks sis

Gritty Soul
United States
5 months using the app
ShopSocial, Inc. replied April 26, 2026

Hi,

We’re so happy to hear you had a great experience! Thank you for your kind words and support—it means a lot to us.

May 27, 2026

I just started my boutique two weeks and I love Trendsi easy and fashionable.

Aaliyas Boutique
United States
27 days using the app
Edited February 13, 2026

i was dealing with a customer serv rep from trendsi named Chette she was amazing and very helpful and most of all patient . :) a week later the sad part is a customer placed a order almost 2 weeks ago and they keep putting things off and lots of excuses ive been going back and forth last couple days with someone named Sam and she tells me this morning they are on holidays till end of month like omg my customer will be waiting over a month for products this is not ok. my advise is to stay away from trendsi i feel like im getting the run around shopify should know these issues

HautePoshBlvd
Canada
15 days using the app
ShopSocial, Inc. replied February 9, 2026

Hi,

Thank you so much for your kind words! We’re thrilled to hear that Chette provided amazing support and was helpful and patient throughout your experience. We’ll be sure to pass along your feedback—it truly means a lot to our team. 😊

May 25, 2026

So far so good. Thank you.

The Online Store
United States
About 1 hour using the app
ShopSocial, Inc. replied May 27, 2026

Hi,

Thank you for the wonderful feedback and 5-star rating! We’re happy to know you were satisfied with your experience. Your support means a lot to us.

April 16, 2026

Great customer service that I spoke especially Lorie and the rest of the team. I just started to using the app and loving it so far. Highly recommend. Keep up the great work!

Infinity Beautiful Boutique
United States
10 months using the app
ShopSocial, Inc. replied April 19, 2026

Hi Infinity Beautiful Boutique

Thank you so much for your kind words and support! 😊 We’re really glad to hear that Lorie and the rest of the team were able to assist you well, and even more happy that you’re enjoying the app so far.

Your recommendation means a lot to us, especially as a new user. We’ll definitely keep doing our best to improve and deliver great service. Thanks again for taking the time to share your experience—welcome aboard! 🚀

December 28, 2025

Trendsi has been a reliable partner for my business. Even when issues come up, their support team handles them professionally and sees things through to resolution. I especially want to highlight Chette, Harold, Anya etc, who were patient, responsive, and clear throughout the entire process. The follow-up and communication made a real difference. I appreciate the accountability and customer-focused approach. I’ll continue working with Trendsi and recommend them to other sellers looking for dependable support

Collections for Her
United States
Over 2 years using the app
ShopSocial, Inc. replied January 5, 2026

Hi,

Thank you so much for taking the time to share this thoughtful feedback. We’re truly grateful for your trust in Trendsi and are glad to hear that our team was able to support you effectively throughout the process. Your kind words about Chette, Harold, Anya, and the rest of our support team mean a great deal to us, and we’ll be sure to share your recognition with them. We appreciate your continued partnership and recommendation, and we look forward to supporting your business every step of the way.

November 16, 2025

I ordered several samples at once, and one was 2 small, return instructions stated that the SKU on the bag had to match the item SKU, however there was no way to find the SKU on the site, and it didn't occur to me to match each bag with each item when taking them out. Harold was helpful in helping me figure out what the SKU was, so that I could use the correct plastic bag in order to make a return. Harold deserves 5 stars for his help, but I gave 4 stars for the overall experience -- if the SKU had been published on the order page then I wouldn't have had to reach out to support in the first place.

No Shrinking Violet US
United States
About 1 year using the app
ShopSocial, Inc. replied November 17, 2025

Hi No Shrinking Violet US,

Thank you so much for sharing your experience and for recognizing Harold’s support—we’re very glad he was able to assist you in sorting out the SKU issue. I completely understand how confusing it can be when the SKU isn’t clearly accessible, especially when handling multiple sample items at once.

We truly appreciate your honest feedback about the SKU visibility. This is valuable insight for us, and we will be reviewing how to make this information clearer and easier to find on the order page so others don’t run into the same challenge.

Since our goal is always to deliver a seamless 5-star experience from start to finish, we’d love to know if there’s anything more we can do to improve your experience further. Your input helps us continue to grow and better support you.

Thank you again for your thoughtful review—and for highlighting Harold’s great work!