Reviews (1,816)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
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I’ve been using Trendsi for my store and I’m genuinely impressed! The product quality is great, the variety is huge, and the integration with Shopify is smooth. Their customer service is exceptional — quick, friendly, and always willing to help. Every time I had a question, the support team responded promptly and resolved my issues efficiently. Trendsi has made running my dropshipping business so much easier and more professional. Highly recommended!
I just finished speaking with "Mikah," a customer service representative via chat. She was awesome! She communicated effectively, ensuring she had total clarity on my questions and concerns before responding or seeking additional help from her team. She was patient and friendly. Much appreciated!
Just to add a brief comment regarding the connection with Trendsi and Shopify. This is an excellent service that streamlines the e-commerce process tremendously. I am relatively new to this, and the companies have been beneficial!
UPDATE (2026):
After working more extensively with Trendsi, I still appreciate their responsive customer support and quality product offerings. Chette was recently very helpful in clearly explaining wholesale MQQ requirements and inventory options.
Their product photography and sample quality continue to be strong advantages. My main feedback is that more flexibility in wholesale purchasing --especially mixed-color pack options--would be very helpful for small boutique owners.
Overall, Trendsi remains a valuable sourcing partner with excellent support.
Hi Jewels By Lady Cha Boutique, LLC,
Thank you so much for your wonderful feedback! We're thrilled to hear that Mikah provided such a positive and helpful experience. Clear communication, patience, and friendliness are exactly what we strive for, and we're so glad she made you feel supported. We’ll be sure to share your kind words with her and the team — it truly means a lot. If there’s ever anything else you need, we’re always here to help!
My number one app, I have a few great apps, but this one beats all of them.
Great customer service, they always keep up with stock, and I rarely have returns or complaints when using their products. Love the new update, definitely keeping this app.
Hi Panthera Couture,
Wow – thank you so much for the amazing feedback! We're honored to be your number one app! It's great to hear that you're happy with the customer service, product quality, and the new update. We work hard to keep everything running smoothly, so your kind words mean a lot to the entire team. If there's ever anything more we can do to support you, don't hesitate to reach out!
This app used to be great! They've apparently changed some of their policies. The return policy will get you, be careful. The 7 days STARTS day OF delivery. Even if the customer receives their package after 5pm that day, it counts towards the 7 day return. I spoke with customer service and they refused to help. I'll be looking for a different vendor to sell through. Since they are starting to charge subscriptions to sell, they should offer better customer service.
Hi The Chic Shak Boutique,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and completely understand how frustrating this must have been — especially when it feels like policies aren't working in your favor.
We never want our sellers to feel unsupported, and your concerns about the return window and customer service experience are being taken seriously. We’re always working to improve, especially as we introduce new features like subscriptions, and your feedback is incredibly valuable in that process.
We’d love a chance to make things right and change your impression. If you're open to it, could you please reach out to us directly? We’ll do everything we can to resolve this.
And if we’re able to turn this experience around for you, we’d be so grateful if you’d consider updating your review to reflect that. Either way, we appreciate you being part of our community and hope to regain your trust.
Thank you,
Chette
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
This is my initial experience with Trendsi, and I truly believe my business aspirations will be realized. From the moment I discovered them, everything has gone seamlessly. I must mention that their selection of products is impressive, and the application is user-friendly, making it easy to choose what you need. The support team responds quickly to inquiries. A big thank you to Chette from Customer Support for her guidance and assistance.
Hi ibraya Store,
Thank you so much for sharing your wonderful experience with Trendsi! We’re thrilled to hear that everything has been seamless and that you find our product selection and app easy to use. I’ll be sure to pass your kind words along to Chette and the rest of our support team—they’ll be delighted to know they made a difference. We’re excited to support your business aspirations and look forward to being part of your journey!
I was having trouble with getting my products available during the check out process! Turns out, it was a shipping rate issue and I would've never found it had it not been for the FANTASTIC CUSTOMER SERVICE at Trendsi!
Shout out to Anya & Mariel at Trendsi for IMMEDIATELY answering all of my questions - taking me step-by-step of screen shotting me everything I needed to do to get set up and ALL IN ONE DAY - a few hours!
I am IMPRESED with the service I have received thus far and will continue to choose Trendsi, almost exclusively for my online boutique!
Thanks again, Anya & Mariel!!!
Jamie Raleigh
Hi,
Thank you so much for sharing your experience! We're thrilled Anya & Mariel were able to help you immediately and walk you through the checkout setup step-by-step, all in just a few hours. That's exactly the kind of support we strive for!
I’ll make sure Anya and Mariel see your shout-out—it’ll absolutely make their day. Your kind words and continued trust mean the world to us, and we’re honored to be your go-to partner for your boutique.
Thanks again for choosing Trendsi, and please don’t hesitate to reach out if we can help with anything else!
Trendsi has been an invaluable partner in supplying my store with a wide variety of high-quality clothing, handbags, shoes, jewelry, and accessories. After trying several other options, I found that Trendsi truly stands out thanks to its extensive selection of popular styles, competitive wholesale and dropshipping prices, and frequent sales. One of the biggest advantages is that there are no monthly membership fees, making it a very cost-effective solution for my business.
The platform offers an impressive assortment of over 100,000 on-trend women’s fashion products, which helps keep my store up-to-date with the latest styles. I also appreciate the high-quality product images and detailed descriptions provided by Trendsi—they’ve made a real difference in enhancing my online listings.
Customer service has also been exceptional. The support team is always responsive, knowledgeable, and eager to help whenever I have questions or need assistance.
Overall, my experience with Trendsi has been fantastic. Their comprehensive selection, competitive pricing, and outstanding customer service have made them my go-to supplier for women’s fashion. I highly recommend Trendsi to other retailers looking for a reliable and affordable sourcing partner.
Hi Lynn Bella Rose Boutique,
Thank you so much for your kind feedback!
We’re absolutely delighted to hear that Trendsi has been an invaluable partner in supplying your store with high‑quality clothing, handbags, shoes, jewelry, and accessories.
After having Trendsi for over two years, I have to update my review. The clothes are cheap and sold at a premium for dropshippers. You can find the same stuff on SHEIN for less than what Trendsi has it listed. The images are all AI, barely anything trendy ships from the US. I've been slowly reducing my inventory because I no longer trust the platform.
Great app and customer service! We had the pleasure of working with Ria while seeking guidance on branding questions, and she went above and beyond our expectations. From the very beginning, Ria was not only knowledgeable but also incredibly patient, attentive, and genuinely invested in helping us find the best solutions for our needs.
She asked insightful questions, offered thoughtful suggestions, and provided clarity in areas we were struggling with, making a process that initially felt overwhelming much more manageable and exciting. Her professionalism and warmth made the experience feel collaborative and encouraging.
Thanks to Ria, we walked away with a clearer direction and renewed confidence in the brand. She’s a true asset to the team, and we’re so grateful for her support!
I've been using the Trendsi app and services for over a year now, and am super happy with the integration with Shopify. Even more I am very impressed with their Customer Support - who have been quick to respond to my questions and have even helped with getting my Shopify and TikTok settings optimized for shipping through Trendsi. Appreciate the most recent support Harold. Thank you!
Hi Be Bliss Boutique,
Thank you so much for your continued support and for sharing your positive experience with Trendsi! We're thrilled to hear that the Shopify integration has been smooth for you and that our team has been able to assist with optimizing your Shopify and TikTok settings.
Harold will be especially happy to hear your kind words — I’ll be sure to pass along your appreciation to him!
If you ever need anything else or have questions down the road, we’re always here to help.
Thanks again for being part of the Trendsi family!