Reviews (1,817)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.
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i wish i could leave less than a star but trendsi is HORRIBLE. DO NOT USE THEM, genuinely you are better off using aliexpress or smt, ive placed two orders for customers and the first one of the items "wasn't sufficient quality" so they ended up canceling it, and they took 18 days to ship, so much for 5-10 day shipping, these liars. and then the second order just got canceled out of nowhere, no heads up no notification no nothing, so i had to get the customer the product elsewhere and they ended leaving negative feedback cuz the order took so long overall yeah theyre super bad, i had high hopes but nope. i never leave reviews but this app have genuily been so inconvenient and annoying i couldn't stay quiet. USE A DIFFERENT SUPPLIER.
Hi Fallen Gate,
First, I want to sincerely apologize for the frustration and inconvenience you’ve experienced with your orders. I completely understand how disappointing it is when things don’t go as expected, especially when you’ve invested time and effort into setting up your store and fulfilling customer orders.
The delays and issues you’ve encountered are absolutely not the standard we aim to provide, and I’m really sorry that we fell short of your expectations. Your feedback is incredibly valuable, and I’m already looking into this with our team to understand what went wrong and to make improvements moving forward.
I’d love the opportunity to make this right for you and turn your experience into a 5-star one. If you’d be willing to give us another chance, please let me know, and I’ll personally ensure that your next order is handled with extra care. If you can share more details about the canceled order and the quality issues, we can also address those specifically and work towards a solution.
Thank you for giving us the chance to improve, and I hope we can regain your trust moving forward.
Best regards,
Chette
Trendsi Customer Support
Using the Trendsi app on Shopify has been a great experience. Everything runs smoothly, and transferring a large number of products takes just a few moments. The app is well-organized, and all products are neatly categorized, making browsing and selection very efficient.
One of the standout features is the customer service. Lorie, in particular, has been incredibly polite, knowledgeable, and responsive — sometimes replying to emails in under 5 minutes!
The order fulfillment process is also very user-friendly and always on time. Overall, Trendsi has made managing our store much easier. Highly recommend!
Hi Eliot Shops,
Thank you so much for the fantastic feedback! We're thrilled to hear that using the Trendsi app on Shopify has been such a great experience for you. It's wonderful to know that the product transfer process and organization have been efficient for you. We're also so glad to hear that Lorie has provided such exceptional support — she truly is a star! We'll be sure to pass along your kind words to her. We're grateful for your recommendation, and we look forward to continuing to support your store’s success
Overseas orders involve significantly delayed processing times, with no guarantee that the product will ultimately reach the customer. On average, it takes more than 20 days for items shipped from overseas to arrive in North America. In today’s highly competitive apparel market—where many retailers offer same-day or next-day delivery—such extended shipping times can lead to a poor customer experience and potential loss of business for retailers.
Hi,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means the world to us, and we truly appreciate your support.
If you ever need anything or have more questions, please don’t hesitate to reach out. We’re here to help and look forward to serving you again soon!
Thanks again for choosing us!
I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store’s performance. I recently integrated TRENDI into my Shopify store, and it has been a game-changer! The app is easy to use, highly functional, and has significantly improved my store's performance.
I contacted TRENDI customer service; their help and response are always prompt.Lorie was very kind in answering my questions.
Hi PATTYG MODA LATINA,
Thank you so much for your kind words! We’re thrilled to hear that TRENDI has been a game-changer for your Shopify store and that it’s improving your store’s performance. It’s wonderful to know that the app has been easy to use and highly functional for you!
We’re always looking to improve and make the experience even better. If there’s anything specific you feel could take your experience to the next level, we’d love to hear your thoughts and make it a 5-star experience for you!
Thanks again for choosing TRENDI, and we look forward to continuing to support your success!
I just install this app and for what i see i like it and you can also
Make your clothing products truly your own by adding a custom sewn-in label with your brand and logo wow. I haven't order any product yet so i dont know how long it takes for you to get your order. But everything here looks good.
Update: Well they have shipping from 2 to 5 days to the US and shipping from 5 to 10 days from Overseas let me tell you all shipping is very accurate. Oh and yes i reach out to trendsi for help with my inventory i like this. Quick respones Harold and Chette wes very helpful 6 STARS and the clothing quality is on the money. Thank you trendsi you are my #1
Hi Reid's Boutique,
Thank you for sharing your thoughts! We’re so glad to hear that you like the app and the ability to customize your products with your own label – it’s a great way to make your brand stand out. As for order times, we aim to process and ship orders as quickly as possible, and shipping times can vary depending on your location. Once you place an order, you’ll receive tracking information to keep you updated every step of the way.
If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help and look forward to working with you!
All I can say is that I’m so happy I tried this company out before I launched my business. Out of the 6 orders I made, only 3 arrived with no issues. The rest are lost in transit since the 9th of December and the 16th of December. The courier company they use to ship to Australia is absolutely useless with a phone number that’s disconnected and I’ve ended up having to email them myself, which is another disaster in itself with me going around and around in circles with them. I’ve asked Trendsi to cancel my order and refund as I’ve been waiting 6 weeks for it now. Which they are saying they can’t do. Customer service keeps telling me they understand and that they are sorry. That’s lovely, but what are you actually doing to help me? Apart from telling me you have escalated it to your shipping team. Dear god just cancel my order and let me move on with my life please. Avoid at all costs. Quality of some of the dresses I’ve received as well have been terrible. Although some have been good.
That’s my honest review. I’m glad I changed my business plan and moved away from this company
Hello Styled Collective! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience with Trendsi didn’t meet your expectations. We understand how frustrating it can be when things don’t work as expected. One of our account managers will reach out to you via email and we’ll work with you to resolve the issue as quickly as possible. Your satisfaction is very important to us. - Abby
Trendsi is one of the best dropshipping suppliers that I use. The products are good quality and the shipping is usually around 5-7 days. It's wonderful!
Their customer service is super. Raymart helped me walk through combining orders so that I could send packages to same customer. This ended up saving me money. Thanks Raymart for being amazing.
Hi Carolina's Beaches,
Thank you so much for your awesome review! We're thrilled to hear that you're loving the quality of our products and the fast shipping. It’s great to know that Raymart was able to help you save money by combining orders—what a win! We’re so happy to have you as a customer and can't wait to keep supporting your business! 😊
This company is great for dropshipping from the US. Do not use them for wholesale. I made a mistake by trying out their white label wholesale clothing and the quality was absolutely terrible. I can't even sell it in my store. I reached out to ask for a refund and was told since I purchased wholesale, I can't return it. These items are going straight to the trash because I'd be embarrassed to sell it, even at cost. It honestly looks like these clothes were made by someone sewing for the first time. Besides that, nearly all the clothing that is available for white label is also sold on Shein and Temu, so I won't bother buying wholesale from Trendsi again.
Hello Scenic Drive Apparel & Gifts,
Thank you so much for your honest feedback! We’re thrilled to hear you love our clothing quality and fast shipping — that’s what we strive for! We completely understand your concerns about white labeling and appreciate your insights. We’re always looking for ways to improve, and your feedback will definitely help us do just that. If you have any other questions or need assistance, we’re here to help. Thank you for being a valued customer!
Been using Trendsi for more than 6 months now. Pleased with the UI, the product quality and delivery. Have had minimal need for Support because everything works smoothly (which is refreshing!), but when I reached out for Support, Harold connected with me and was great. Really hoping more of the USA-only items will ship to Australia too! ;)
Hi Be Juliet,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been pleased with the UI, product quality, and delivery. It’s great to know that everything has been running smoothly for you, and we’re happy to hear Harold was able to assist when you needed support. We also appreciate your feedback about shipping, and we’re always working to improve our offerings, so we’ll take your suggestion into consideration. Thanks again for being a loyal customer – we’re here for you whenever you need us!
i like this app its easy to manage only problem is some times its hard to know the product is double uploaded. There should be a option if you double upload so it can stop you
Hi Style4Fashion,
Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the app and finding it easy to manage.
We completely understand the challenge with double uploads, and we appreciate you bringing it to our attention. Your suggestion for an option to prevent double uploads is a great idea, and we’ll definitely pass this along to our development team for future improvements. We’re always working to make the app even better, and your input is invaluable in that process.
If you have any more suggestions or run into any other issues, please don’t hesitate to reach out. We’re here to help!
