Reviews (1,821)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

Edited November 18, 2021

Jac was great in helping me figure out how to proceed with an order that had an out of stock item. He was very patient with this newbie and it was greatly appreciated! I have also now been helped by Miles and Gretle, and they have been such great help with any issues that have come up. Great attitudes, super friendly, and very helpful.

Social + Co Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied November 7, 2021

Hi Social + Co Boutique,

I will make sure to pass your kind words to our Support Team. This always puts a smile on their face! We are beyond happy to be a part of your business. Please reach out again for any help needed! 💙

November 4, 2021

Miles, was extremely helpful with providing assistance with my first order through this app. I love the selection of items and the ease in adding them to my stores. I'm excited to build my business with this company!

G Harmony Fashions
United States
6 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi G Harmony Fashions,

Thank you so much for your glowing review. It is Trendsi's mission to provide you the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

November 7, 2021

Great customer service. Lee was the customer service representative and was extremely helpful and courteous. Desponded very quick to all my questions.

Mimozza Essence
United States
About 2 months using the app
ShopSocial, Inc. replied November 7, 2021

Hi Mimozza Essence,

We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!

Edited November 23, 2021

Maria is an excellent customer service support person. She was able to help me with all of my many questions, and concerns. I had problems with the imported products' inventory quantities zeroing out. The app's developer Sherwin Xia was most helpful and supportive with me in finding a resolution the the problem. David Clifford, Satin-Boutique.com

SatinBoutique
United States
10 days using the app
ShopSocial, Inc. replied November 19, 2021

Hi SatinBoutique,

We'll make sure to pass along the compliments to Maria, she is indeed an excellent support! Please don't hesitate to reach out again when you need help. 😊

November 25, 2021

I just started with Trendsi and It's my first time adding app to my account actually so i really don't know how to start, but luckily Gretle help me steps by steps and I made it. She really made it very easy for me and I'm happy to know what they offer for us seller, really glad I've found Trendsi.

its me and beyond
United States
About 1 hour using the app
ShopSocial, Inc. replied December 3, 2021

Hi its me and beyond,

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and please reach out to our team for any questions. We are available 24/7!

November 27, 2021

I am new to using Trendsi, I have been enjoying the products they have, easily processing orders, and especially their Customer Service reps all have been very nice and helpful but one agent that stands out is Angelo. Have helped me with a few problems i was having on my end. I am happy with this app so far!

Everything Perfect
United States
4 months using the app
ShopSocial, Inc. replied December 3, 2021

Hi Everything Perfect,

In behalf of the whole team, Welcome to Trendsi! 🎉 Thank you so much for your review and we are so glad that Angelo was able to helped you, you are right he is a gem! Please continue to reach out for any questions!

November 29, 2021

I had an issue and a lot of questions and angelo was there to answer every question i had. Also, sent me links to refer to

Shari Simone
United States
About 1 month using the app
ShopSocial, Inc. replied December 3, 2021

Hi Shari Simone,

We're always thankful for you, we are glad that Angelo was able to assist you with everything that you need. Please reach out whenever you need help!

Edited December 3, 2021

I accidentally ordered every sample in my shopping cart, which was more money than I wanted to spend at this time (I plan on going through, and editing before purchasing) . Hazel was able to cancel it immediately and get me a refund. Thanks!

Nola Wells
United States
3 months using the app
ShopSocial, Inc. replied December 13, 2021

Hi Nola Wells,

Thank you so much for your review! We'll make sure to pass along the compliments to Hazel to put a smile on her face and please reach out to our customer service for any questions or help again!

December 10, 2021

Whitney was super helpful! she answered all my questions in a timely matter, and was super polite and responsive

Dollhouse Boutique
United States
About 22 hours using the app
ShopSocial, Inc. replied December 13, 2021

Hi Dollhouse Boutique,

We are so glad that Whitney was able to help you, we agree that she is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

December 13, 2021

Hello , i requested support and the information that i received from Karen was quickly and accurate. Thanks

Giga Store
United States
About 2 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi Giga Store,

A thousand thanks for your review! We are so happy that Karen was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!