Reviews (1,821)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

December 13, 2021

I am enjoying using this app so far. The customer service has been very responsive. I dealt with Lorie who was really amazing. Thank you.

ProLyf Styles
United States
4 months using the app
ShopSocial, Inc. replied December 17, 2021

Hi ProLyf Styles,

We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. We'll make sure to pass along the compliments to Lorie. Thank you!

Edited May 17, 2022

OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros:
*The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification.
*Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons:
*I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either.
*Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.

P.FLWD
United States
5 months using the app
ShopSocial, Inc. replied December 31, 2021

Hi P.FLWD,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. 💛

We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. 💛

December 20, 2021

I just downloaded this app and started looking around and asking alot of question. Ms. Lee was very responsive and I felt she really wanted to get my questions answered. i will follow up once I order my samples

HOODGRIND Apparel
United States
23 minutes using the app
ShopSocial, Inc. replied December 31, 2021

Hello HOODGRIND Apparel,

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!

January 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

TotKorner.com
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hello TotKorner.com,

We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.

January 10, 2022

I was having issues connecting Trendsi to my Shopify store. I spoke with Karen and she was able to immediately help me plus answered a few other questions I had. Thank you Karen for being quick and efficient.

My Best Friends Closet
United States
14 days using the app
ShopSocial, Inc. replied January 27, 2022

Hello My Best Friends Closet,

Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.

January 14, 2022

Karen was excellent. She got back to me immediately and helped me solve my problem-- quickly. I would highly recommend

Cape Cod Fashionista
United States
4 months using the app
ShopSocial, Inc. replied January 27, 2022

Hi Cape Cod Fashionista,

Thank you so much for your review and we are so glad to hear that Karen assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛

January 15, 2022

I've been drop-shipping for a several years, and have experience with all sorts of drop-shipping sources from Ali Express to boutique drop-shipping services that charge $300 per month (this does NOT include the cost of the inventory or cost to ship to the customer). I am very impressed with Trendsi and their vision so far. I've had to contact support a couple of times. Angelo is amazing and made sure that my issue was addressed. Trendsi is fairly new, so there are growing pains but that is to be expected and they are on top of it. Just know that as a business owner, it's your responsibility to be on top of things too, in order to anticipate any issues that may occur (one example is over-sells). The private Facebook Group is highly engaged and is a wonderful community of passionate boutique owners. Hannah is amazing, and a wealth of information and inspiration. When I first heard of Trendsi, I was skeptical at first, rolled my eyes and thought, "oh, another fashion drop-shipping company". Well, I'm very happy I installed the app and I see huge potential for the future with Trendsi.

Angelina Belle Boutique
United States
3 months using the app
ShopSocial, Inc. replied January 26, 2022

Hi Angelina Belle Boutique,

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you, we'll make sure to pass along the compliments to Angelo and Hannah! 💛

January 16, 2022

So far so good I'm glad I found this app and Angelo was very helpful. Looking forward to working with Trendsi.

Acire Fashion
United States
22 minutes using the app
ShopSocial, Inc. replied January 26, 2022

Hi Acire Fashion,

Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!

January 20, 2022

So far so good. We just started with Trendsi a few days ago, adding products and setting up. Gretle on the chat window has been wonderful! And we got our first order today.

The Beehive Boutique
United States
6 days using the app
ShopSocial, Inc. replied January 24, 2022

Hello The Beehive Boutique,

Thank you for leaving us a review and congratulations on your first sale! We always want to offer our users the best service, so we are glad we were able to help. Please don't hesitate to reach out again.

January 28, 2022

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

iModel Apparel
United States
23 days using the app
ShopSocial, Inc. replied February 4, 2022

Hi iModel Apparel,

Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛