Reviews (1,823)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

February 19, 2022

I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.

Modest Apparel USA
United States
15 days using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Modest Apparel USA

We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕

February 23, 2022

Thank you so much Gretie your the best you really help me learn how to understand how this app works .....and i love it ....5 stars for you......

Fitness Motivation 101
United States
7 days using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Fitness Motivation 101

We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

February 28, 2022

It's my first time using the Trendsi App and I had lots of questions. I had a converstion with Gretie who was very helpful in helping me navigate the pp. I love the app and the ease of adding products to my shopify store. I also love the fact that all the products have great descriptions which you can edit however you want.

ChloChel
United States
5 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, ChloChel

Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Gretle and please do not hesitate to reach out again anytime you need help.

Edited July 11, 2022

I had an issue regarding a promo code and Chette was able to help me with no issues. She was polite and very professional. Thanks again!

Essence of Honey
United States
5 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Essence of Honey

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.

March 2, 2022

May is very helpful with all my questions and quick to respond. I'm always happy to see her name pop up in our chat. Thanks May!!!

Sassy Orchids
United States
3 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Sassy Orchids

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to May. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

March 7, 2022

I Had Tracking Issues, Trendsi was able to update me on tracking and give me the all the information I needed, they also automatically updated my customers tracking, because I do dropshipping.

Ms. Mesha Ent
United States
6 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Ms. Mesha Ent

Thank you so much for the kind review and our goal is not only to be a supplier but to provide great software and service. Please reach out to us whenever you need more help!

March 8, 2022

I used this app to add products to my Shopify store. I got online help from Karen, she was really able to help me on what I needed to do. Quick response and stayed with me until I was able to the task on my own.

"I'm P.E.R.K.Y." Boutique
United States
2 months using the app
ShopSocial, Inc. replied March 15, 2022

Hello "I'm P.E.R.K.Y." Boutique,

We're so grateful for your feedback and glad that Karen was able to help you with everything you needed. Our customer service is amazing and available 24/7 for any questions or help! 💛

March 9, 2022

I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!

Blooming Lotus Boutique LLC
United States
14 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Blooming Lotus Boutique LLC,

Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so!

If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛

March 14, 2022

The customer service was wonderful! I had a question today, and Mia helped me out very quickly! This is a great drop shipping app to have on your website. I highly recommend!

All About You Boutique
United States
7 days using the app
ShopSocial, Inc. replied March 15, 2022

Hello All About You Boutique,

We appreciate your review and we're sure that Mia does too! Your review means a lot to us and it is an affirmation for our hard work. Trendsi's mission is to provide the best user experience and we are so happy that we've hit the mark for you. If you need help, do reach out to us anytime! We're here for you 😊

Edited September 11, 2023

Thank you Shopify. I opened chat and Gretle was immediately on the chat and very helpful Great customer service!

Also, just helped me out on a Sunday night at 10:24 pm in less than a minute response to my question!Thank you!

Cason Couture
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 15, 2022

Hey Cason Couture,

Thank you so much for leaving us your review and we are so glad that Gretle was able to help you! We'll make sure to pass along the compliments to Gretle to put a smile on her face 😊 If you need help, we are here for you 24/7!