Reviews (1,822)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this dropshipping app as beginner‑friendly and easy to integrate with Shopify. Setup and product importing are quick, with Auto Checkout, inventory sync, and a generous free tier (up to 500 products) praised for reducing risk. Many like the cute, boutique‑style fashion and report strong sales and happy customers. Shipping is often fast, and live chat support is frequently highlighted as responsive, patient, and effective.

January 28, 2022

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

iModel Apparel
United States
23 days using the app
ShopSocial, Inc. replied February 4, 2022

Hi iModel Apparel,

Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛

Edited March 27, 2022

Customer service is wonderful! FAST and you get your answers right away! Mia and all the ladies are so helpful! Gretle goes ABOVE and Beyond and communicates with me like an old friend! Just love her caring heart.

Hydrangeas Boutique
United States
11 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Hydrangeas Boutique,

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.

February 9, 2022

Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!

Shop Sydney Sue
United States
2 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi Shop Sydney Sue,

The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛

February 9, 2022

So far this seems to be the best drop shipping option I have come across. Gretle was incredibly helpful answering my [thousands of] questions!

White Raven Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied March 15, 2022

Hi White Raven Boutique,

We appreciate your kind words, it means a lot to us 💕. We will make sure to pass along the compliments to Gretle and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.

February 10, 2022

Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!

Bia Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied March 15, 2022

Hi Bia Boutique,

We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

Edited February 11, 2022

Excellent drop shipping option and Elin with customer service has been a big help with any issues I may be having :) I also recently worked with Karen in customer service to rectify a small connection issue with shopify and she was knowledgeable and informative. I really couldn’t be happier with their response times and support.

Atomic Wildflower
United States
7 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Atomic Wildflower,

Your kind review certainly made our day and we'll be sure to pass along the compliments to the team. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again with any questions, we are available 24/7! 💛

February 11, 2022

I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me

Vicky and Lucas
United States
1 day using the app
ShopSocial, Inc. replied March 15, 2022

Hi Vicky and Lucas,

We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!

February 14, 2022

Harold was very helpful with my missing item and answered all questions and made the process very easy! Would highly recommend!

The Velvet Palms Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 15, 2022

Hi The Velvet Palms Boutique,

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Harold!

February 15, 2022

Fast responses and great support! Whitney was a great help and very quick to get my order corrected.

Mulberry + Maeve
United States
5 days using the app
ShopSocial, Inc. replied March 15, 2022

Hi Mulberry + Maeve,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us with any questions or needs in the future.

February 19, 2022

I love this app. The products sync right to my story. The orders get processed quickly and they communicate any issues with the order in a very timely manner.

Modest Apparel USA
United States
15 days using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Modest Apparel USA

We are glad you like it. It is one of our priorities to make it seamless for our dearest sellers like you. Thank you for your feedback! Please reach out to us anytime should there be any concerns/questions. 💕