Reviews (408)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably syncs inventory in real time across channels like Shopify, Etsy, Faire, Amazon, eBay, POS, and multiple stores, preventing overselling and stock errors. They highlight powerful bundling and kitting for shared components and multi-packs, plus a simple interface that’s quick to set up and scales to complex catalogs. Support is described as responsive and solutions‑oriented, and many call it a time‑saving “game changer” worth the cost.

June 8, 2021

Trunk is a life saver! As the one-woman show behind my business dealing in large volumes of products (stickers, pins, etc) managing inventory levels on my own was a nightmare, but doable. But when my business began to scale rapidly, I had to delay or even cancel orders sometimes as my isolated sales channels would oversell products that could take up to a month to restock. Trunk has freed up a TON of my time and eliminated a huge source of anxiety in the day-to-day operation of my business. I was hesitant to invest in something that I *technically* could do on my own, but I am SO glad I did. 10000% worth every penny

The Peach Fuzz
United States
24 days using the app
Edited December 30, 2019

MakeupBeautyBox Narrelle

Trunk is the best!!! So easy to set up and use. Integrates with my eBay and Shopify stores. Tracks and adjusts quantities across all sales channels in real time so I never sell product I don’t have in stock. That was my biggest headache. My favourite feature is creating bundles and kits. This allows me to create multiple listings using the same products in different quantities and sets across my stores and Trunk keeps track of it all. Ensuring what I have listed is available to sell. Trunk. It’s changed my business. Helped me grow and saved me valuable time I can utilise elsewhere in my business.

MakeupBeauty Box💄
Australia
19 days using the app
Edited May 2, 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly.

2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Plannerface
United Kingdom
Almost 4 years using the app
Trunk replied May 2, 2023

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.

January 2, 2020

We started using Trunk to bridge the inventory management gap between Shopify and Faire. The ability to sync between these platforms has been a real game changer for us. Trunk has eliminated a huge amount of time and tedious effort around updating our inventory across platforms, and frankly has eliminated the fear that human error will cause a bad customer service experience as items go out of stock. We already had a solution for Etsy but Trunk gives us an extra layer of connectivity and a super digestable dashboard that lets us see that all our channels are all in sync at a glance. The Trunk support team is highly communicative and easy to work with. In short, we love Trunk!

PILLOWPIA
United States
About 1 month using the app
May 4, 2021

Trunk really provides what we were looking for in an inventory management app. Since we have multiple Shopify stores, and within those stores, multiple product variants that relate to the same base inventory product, we needed a solution to aggregate those shops and products and have them in one dashboard only. We even set up bundles, so if a watch is sold, not only the watch case is deducted from the inventory, but also a strap and a clasp. Once Trunk is coming with its reporting tools, there's really no difference to the significantly more expensive apps. Throughout the installation and setup, James from Trunk has been incredibly responsive and helpful. I highly recommend this app!

Formex CHF
Switzerland
Over 1 year using the app
September 26, 2020

Trunk is the missing puzzle piece I've been NEEDING in my business for years. Inventory has always been the biggest pain point with the multiple platforms I sell on, but HOLY CANNOLI, Trunk has been a game changer for me! It seamlessly syncs everything in real time like magic, and the bundling/kitting feature actually made me scream when I discovered it. (Anyone else just LOVE when solutions are easy-breezy?!) I cannot recommend this platform enough; it is easy-to-use, the customer service is incredible, and I have a feeling there's even more goodness to come. I've already saved so much money/time/headaches by using Trunk, and if you're a product-based biz, don't wait any longer to sign up!

Cami Monet
United States
24 days using the app
January 24, 2022

Trunk is a powerful tool that works seamlessly. We use it on our store for two uses, which it performs excellently. 1 - To calculate the inventory of our products, based on our inventory of the lower-level piece parts that make up our top-level products. When I was looking, I couldn't find any alternative apps that did this as well as syncing inventory to multiple sales channels (Amazon, Etsy, etc). 2 - We sync the inventory of our BoM from Quickbooks Online, to retain the ability to run accurate inventory reports, based on our inventory of physical parts instead of top levels products. During set up, I had a couple of questions, both were answered swiftly and helpfully. Would certainly recommend.

Iron-Mills LTD
United Kingdom
3 months using the app
October 14, 2022

I highly recommend using Trunk. I had researched other companies, but nothing compared. They made it SUPER convenient for me to manage all my inventory across multiple listings and platforms. I can't imagine going back to not using it. SUCH A TIME SAVER, and instantly calculates my inventory after a sale. Having to manage hundreds of orders a week was getting hard to keep up with inventory changes. It was a little tough to grasp at first because I suck at technology but with the help of a super great customer service I was able to figure everything out. The quick response rate was incredible. I'm sure as I continue to grow my business and platforms I will use Trunk. Definitely worth the investment. :)

Kewteepie
United States
23 days using the app
February 3, 2021

We did a ton of research before we decided to go with Trunk. We are a small company and needed a solution that would scale with us, but could not start at the price point of some of the larger products out there. Getting it installed was a little rough, and we had some issues that were brutal to over come, but Trunk worked with us (through Chat, no phone communication allowed) to solve the problems and now it it working great. It did take a few weeks to get the problems solved. I am glad we worked through the onboarding to get this program to work for us. For the first time, we are not dealing with over selling products. I give this 4 stars because the customer service and communication need a little work.

PetDesignZ
United States
About 1 month using the app
March 2, 2023

Was very skeptical at first but tried the free trial. This worked much better than Orderhive. The app is actually functional without tons of constant bugs and glitches that I have experienced at all other inventory apps. Most importantly trunk is verysimple to use. It is not cluttered with nonsensical , complicated features and junk to sift through just to manage inventory. I use it to sync my walking sticks between EBay, Etsy, and Shopify. That is all I ever simply needed. I don’t ever leave reviewsfor apps but I feel this deserves one. Thanks James and team for an excellent app. I will likely stay with Trunk forever if they remain caring, humble, fair and nurturing toward tiny sellers trying to just survive.

Jesus Reigns USA
United States
About 2 months using the app